Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
283 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KeepKey is a bitcoin hardware wallet. When you entrust KeepKey with your money, each and every bitcoin transaction you make must be reviewed and approved via it’s OLED display and confirmation button. It now becomes nearly impossible for virtual attackers like malware or viruses to steal your valuable bitcoins.
Keepkey (keepkey.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
283 approved reviews, newest moderated first
Ran into an error with a device and spent a couple days (as it's the crypto world and things often go awry, unrelated to what you're dealing with) feeling it out before getting in contact. They were very responsive and go the issue resolved swiftly! A++++
By Bryan B.
Easy to use and provides a high level of security and comfort not available in software and web-based bitcoin wallets. Keepkey is a "peace of mind" bitcoin wallet. I also found the customer service (re. tracking my delivery to the UK) to be responsive and timely with any questions dealt with quickly, effectively and pleasantly.
By Michael P.
I really like this solution for storing bitcoin. The device itself is solid, and features a large screen for confirming bitcoin addresses. It is a nice companion on the table for easy access to receive and send bitcoin. It integrates easily with chrome, making the moving and storing of bitcoin simple. I would recommend it as a higher end solution for bitcoin safe keeping.
By Toby J.
The KK wallet is a nice looking e-wallet that is easy/intuitive to use. If one knows how to buy/trade BTC, I am sure they will figure out how to use this e-wallet in a few seconds. For anyone who is looking to hold 1 or 2 BTC just for fun, the KK wallet might be an overkill. Anyone who values their "stack" of BTC and want to keep it offline safely, might find the form factor and it's security features better. I'd like to think of it as the Hummer, it's a little showy and not for everyone. You know who you are and why you'd need one.
By Michael L.
KeepKey provides a really beautify Bitcoin hardware wallet service. It helps to secure my bitcoins. Highly recommended!
By Bobby
I've used several hardware wallets in the past (TREZOR, ledger etc.) and KeepKey is as good as any. The great thing about it is its special design. Features work as advertised, pretty happy with it.
By Ofir B.
I couldn't believe how easy this was to use! I was very impressed and I'm going to buy two, one for home and one for the office.
By John E.
The folks at KeepKey have proven that they are committed to quality and reliability. The market for hardware wallets will continue to grow and KeepKey can be trusted to keep pace.
By Brett R.
