Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
283 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KeepKey is a bitcoin hardware wallet. When you entrust KeepKey with your money, each and every bitcoin transaction you make must be reviewed and approved via it’s OLED display and confirmation button. It now becomes nearly impossible for virtual attackers like malware or viruses to steal your valuable bitcoins.
Keepkey (keepkey.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
283 approved reviews, newest moderated first
Hello, since the last update there are some great changes! - Every fund on wallet a unused wallet will be used - now you can create differente accounts A super cool Wallet with a great design and a high level of security for your funds!
By Ivan V.
i bought most of bitcoin hardware wallet ever existed & i very love with KeepKey because my bitcoin wont ever leave from my wallet in my KeepKey. Without it, the bitcoin in there is just a number. You wont ever regret with KeepKey!
By Sifu B.
My keepkey has made it incredibly easy to feel secure about storing a digital currency on my computer. I don't have to worry about people stealing my coins when verification and encryption is managed so well.
By Jack K.
I ordered my KeepKey hardware wallet and it arrived in under 1 week. The packaging looked very professional and it was clear to me that the packaging had not been opened previously. Setting up the KeepKey only took a few quick steps and within a couple minutes I was sending a BTC transaction. The randomized PIN keypad on the device is pretty cool. I would recommend this product to anyone wanting a good Bitcoin hardware wallet.
By J-Dog
Easy to use, nice looking, secure... what else you need from hardware wallet!!!
By Vladimir K.
The keepkey support team was very helpful and replied quickly to every request. Highly recommended.
By Antonio N.
I've been using paper wallets go keep my BTC in cold storage. since I've got my KeepKey I feel safe to keep them there. also, looks so cool and beautiful.
By Tiago
Noticing that your shipping costs were extremely high overseas, I tried to contact you to increase the number of units in my order which I paid for via bitcoins just the previous day (after it was confirmed, but before it was shipped), so that I could save on the significant shipping charges ($50 on a $99 item!), but I did not get a response and 2 days later I get the confirmation of the shipping completion. ---- UPDATED After this review KeepKeys support contacted me through 2 different means to reach me and refund my shipping costs. Turns out my spam filter got their first mail. They definitely went above the call of duty to make things right.
By David C.
Response from Keepkey· Apr 1, 2016
We are sorry for your experience! We tried to reach you yesterday after you submitted your support request and again just now. We are worried you might not be receiving our emails. Anyways, we would like to help you and we have a solution. Would you mind checking your spam for our messages? You can also contact us again at [email protected]. Thanks!
