Jumpflex TrampolinesReviews of jumpflex.com

Customer service is super good

I could not have asked for a better experience! In the days where customer service in non existent, Jumpflex definitely still cares! Their product is of the highest quality. We lost our first jumpflex trampoline during the recent Hurricane Ian. Had a tree not fallen on it, the only other issue we had was the bottom piece had gotten bent from where it was anchored into the ground. This product withstood constant winds of over 150mph for over 6 hours straight!! The representative I spoke to was very helpful and understanding when I contacted them about purchasing a new trampoline. With all the trampoline options out there, I am so happy I decided to go with Jumpflex!

Received my order quick and in great condition.

Totally impressed with the quality of the trampoline and the speed of the shipping, not to mention the care that was taken in the packaging, overall outstanding experience, thank you for a job well done.

After much research, quality, weight limits, I purchased a trampoline for my grandchildren (ages 5, 2.5 and 12 mos) last summer. Each used it a little different than the other. They continue to have so much fun out there, along with their parents, aunts and uncles. Even the now two year old begs to go in it! They love it.. everyone does! This past summer, 2022, my grandson asked for the slide, which I did get, and basketball set for his birthday. The basketball set sold out quick. The slide was a big hit… one can climb in and another slides down! Trampoline and attached slide are easily moved for grass cutting. When I received the email in October the basketball set was back in stock, I ordered it. That will be a Christmas present! They will be very surprised.

Had one of the fiberglass sticks break in back and they provided me with a new product.

Extremely quick delivery!

Amazing customer service and quick resolution. We had some issues with one of the legs and a piece of the net. Within a week we had new parts to replace them. Very happy with this company, they stand behind their guarantee!