Amazing product and service totally…
Amazing product and service totally recommend it to every family
By Jessica M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
805 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop TrampolinesShop Accessories Contact Us Find us on Facebook Find us on Instagram About Jumpflex Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play.Play for life!
Jumpflex Trampolines (jumpflex.com) has 805 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
805 approved reviews, newest moderated first
Amazing product and service totally recommend it to every family
By Jessica M.
We’ve had our jumpflex for over a year. It’s an amazing tool for our active boys especially to literally jump through many difficult times with our 5 year old. I’m not sure how we got through life without it before we had it! We feel very safe in it. When the zipper broke recently customer service was great and replaced it right away.
By Lia M.
Not only is Jumpflex a great product, but their customer service is so great! They honor their warranty and they make is very simple to get a replacement. I will recommend them to anyone looking for a trampoline. I feel at ease knowing my kids are safe while on the trampoline! Thank you Jumpflex for making a great product and having wonderful customer service.
By Brittany W.
We found holes in our net and mat. I emailed the company and they responded within a few hours. I was amazed! They right away asked for videos and pictures of the issue, and as soon as they received it the shipped us a new mat and net. Totally free. Amazing customer service and really amazing product!!
By Marcella D.
Best customer service, best warranty, best purchase. This is the best trampoline we have ever bought, I can’t say enough good things about this!!
By Ashley
Excellent customer service
By Kamella G.
I did a lot of research and we are happy with our decision to go with JumpFlex. It was as expected to put together and 2 people are necessary. The bounce is really great and it feels sturdy and safe. Thanks!
By KAYE E.
The trampoline is phenomenal. It is so secure and the kids love it. My only complaint is how awful the instructions were to set it up. Having to redo the springs in multiple steps was dreadful. I truly would have paid for someone to have set it up for us.
By Stephanie R.