Best customer service ever!
Best customer service ever!
By Courtney
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
805 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop TrampolinesShop Accessories Contact Us Find us on Facebook Find us on Instagram About Jumpflex Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play.Play for life!
Jumpflex Trampolines (jumpflex.com) has 805 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
805 approved reviews, newest moderated first
Best customer service ever!
By Courtney
We love our trampoline and have received nothing less than A+ customer service along the way! I would highly recommend.
By Keiran B.
Jumpflex customer service has been extremely helpful, particularly Sary. My order failed to ship from one of the US based distribution centers in a timely manner (i.e., 3+ weeks), and Sary fixed the problem by going through a different one…the trampoline arrived within one week after the new order was placed! My boys love their Jumpflex trampoline and have been on it constantly since it was assembled! Many thanks to the Jumpflex team!
By Meghan
I ordered the 15ft trampoline on a Thursday night and it was delivered on Saturday morning! All pieces were delivered intact. This was a birthday present for my two sons whose birthday is in January. We could not wait and I have it to them already. I am a 265 lbs person and I was able to jump/play with my sons. Overall, I am very please and look forward to adding some accessories.
By Mike
Awesome service and awesome product!
By Jason