Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
151 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Best online bike store. Best price, selection, best brands for electric bikes, beach cruiser bikes, fat tire bikes, fixie bikes, recumbent & folding bikes.
Journey Bikes (journeybikes.com) has 151 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
151 approved reviews, newest moderated first
Well i tried my e bike today for the first time and I am very happy with thw performance and speed. I am a 4´11" and i can pedal without problem xtream trial elite 36v womans bike its graeat Thank you journey e bikes
By Enriqueta S.
Response from Journey Bikes· Jan 11, 2021
We are very glad that you are enjoying your new eBike! Thank you for shopping with Journey Bikes!
Very good service . even through internet chat and phone orders
By Michael S.
Response from Journey Bikes· Jan 8, 2021
We are so happy to hear you had a great experience Michael, thank you for shopping with Journey Bikes!
Great Service! Great Prices! Excellent Customer Service! Very pleased that I purchased my ebike from Journey Bikes!
By Judith
Response from Journey Bikes· Jan 4, 2021
Thank you for shopping with Journey Bikes Judith!
The bike is great only bad thing the front tire was flat when we put it together. Had to get a new tube at the bicycle shop. Was not expecting that.
By Dale C.
The bikes came fast but we have not put them together yet they are being shipped to Kauai so I cannot do a review on the bikes so stay tune .
By sasha M.
We ordered two bikes for Christmas and they are a Blast! Loads of fun and we never gave to worry about riding long distances or hilly areas. We are very happy with the purchase.
By Carey O.
Response from Journey Bikes· Dec 21, 2020
Thank you for shopping with Journey Bikes Carey and glad to hear you are enjoying your new eBikes! Happy Holidays!
A very pleasant experience with Journey Bikes; easy to contact, ask for help, navigate website, get detailed specific information, purchase options, and shipping information. I highly recommended Journey Bikes.
By Stephen S.
Response from Journey Bikes· Dec 19, 2020
Thank you Stephen, we are very glad to hear that you had a wonderful shopping experience!
I am very satisfied with this purchase. My E-Xtreme Catalina ebike is awesome. I was kept up to date on the order status by email. It was delivered five days after I placed my order. Considering the pandemic that was great. I had it professionally assembled. The total price I paid Journey and assembly was no where near the cost of e-bikes in a shop.
By Mrs. P.
Response from Journey Bikes· Dec 14, 2020
Very excited that you are enjoying your new eBike! Thank you for choosing Journey Bikes for your purchase!
