Journey BikesReviews of journeybikes.com

Journey Bikes is un-responsive to my inquiry about a mower I bought from them 8.22.26 and have not received. Bought through Spotify which is also un-responsive to my inquiries

Scam. Or went bankrupt and shut down after taking everyone's money?

I ordered a utility trailer on 8/23/26 with the expected delivery date of 5-7 days. I did check the net for reviews and company credibility before purchase. At that time it seemed legit. After a week I haven’t had a confirmation of shipping or any shipping details so I checked the web site. Now it seems to be gone. The “.com” is now show to be for sale, meaning the company is most likely gone. There is no way to get in contact with them at this point. I just filed a dispute with my credit card and I would not purchase any expensive items off the net from questionable companies and only do business with longstanding large name companies, unfortunately costing significantly more.

I placed an order for a go-kart on 8/22/26. Got an email confirming the order with a link to view the order on the Journey bikes website. The website no longer functions. I emailed the journeybikes.com address from the order confirmation on 8/26/26 asking for a tracking number. No response. I will be disputing this charge with my credit card.

I ordered a coffee machine from this company. They deducted the purchased price from my Visa card and sent me a verification email with an order number and information about electric bikes. I have sent two emails requesting to know when the item will be shipped. No response! I now believe this is a scam. If anyone knows what state these people are licensed, please let me know so I can file a complaint with the attorney general of that state.

Made an order and haven't received an update since. Have no way to contact them or anything.

I made a purchase that said 5-8 business days for delivery. No communication since it says order in progress, and now the website no longer exists? I hope I'm wrong and can change this review. It has only been 4 business days so far so I'll give it until next week to see.

I have been contacting by email and calling about a defective battery you sold me for like 10 days now. No one answers and no one calls me back. Now the time is ending where my warranty will be up soon and it will be late. What kind of customer service is this?