Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
EmbodySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
14 days after ordering with no product and no refund. This is a scam!
By Tracie B.
Response from Embody· Sep 14, 2026
We’re sorry that you’ve been left waiting 14 days without receiving your order or a refund. We understand how frustrating it is to have paid for a service and still have no clear resolution. We’d appreciate the opportunity to review your order and account details to understand the delay and help address your concerns. - Embody Team
When ordering from Embody, it states on their website in bold print "Shipped to your door in 1-2 days" after 16 days, I reached out to customer service..."oh the 1-2 days is for shipping only- your order is still in our pharmacy" Ok- then cancel the order- " we cannot do that- as we have shipped it" No, UPS has not received it, you have told me that it remains in your pharmacy- they have just had a label created...you have it in your posession... It goes in circles I would NOT buy from this company, there is deception in their ads, intentionally misleading. A scam- steer clear!
By Larry G.
Response from Embody· Sep 14, 2026
We're truly sorry to hear about the frustrating experience you've had with your order and the conflicting information you received. It's completely understandable how upsetting it is to be told your order would ship in 1-2 days, only to find out it's still in the pharmacy after 16 days. We apologize for the confusion and communication surrounding your order. We’d appreciate the opportunity to review the order and shipping records to clarify what happened and address your concerns. - Embody Team
I felt my provider listened to me, and is working to resolve my issue.
By Stacey W.
This company has to be a scam I’m still waiting on an order I paid for 10 days ago, they keep saying there is a hold up at the pharmacy, ask them to call pharmacy and they won’t, customer service sucks
By Crystal “Shareabeads” O.
Response from Embody· Sep 14, 2026
We're truly sorry to hear about the significant delay with your order and the frustration you've experienced with our customer service. We understand how concerning it is to be waiting for medication and not receive clear answers or support. We'd appreciate the opportunity to look into what happened with your order and address your concerns. - Embody Team
It was great and well explained
By Tatiana L.
Lauren was really great, she explained everything to me and in a professional manner, but was also kind.
By XOCHITL S.
If I could rate it in the negative I would. This has been a joke from the very beginning. No call from anyone and when I asked for a call, as promised in the ad, to discuss more about the product before getting the prescription filled. All I ever received was an email telling me my prescription was delayed. When I tried cancelling my subscription I was met with a denial. When the product did finally arrive, I started taking it and have had - since day 1, these issues: nausea, throwing up every time I try to eat anything, severe stomach pains, migraines, sleeplessness, diarrhea, sore throat, bleeding gums from the acid reflux and throwing up, and absolutely no energy. What a great product this is - it is a complete ripe off.
By Very Angry C.
Response from Embody· Sep 14, 2026
We’re very sorry to hear about how difficult this experience has been, especially after the delays and difficulty getting the support you expected before receiving your prescription. Because you described persistent vomiting, severe stomach pain, migraines, diarrhea, and bleeding, your health and safety should come first. We’d appreciate the opportunity to review your account, prescription, and communications with the care team so we can better understand what happened and address your concerns appropriately. - Embody Team
I was contacted exactly when I was scheduled and all my questions were answered. She was very professional and kind. Im very excited to begin this journey with a company that has it all covered.
By Robert P.
