Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
EmbodySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Everything was fine, only thing was that there was technical issues with video chat going through but she called me right on time for my appointment.
By Kmill
Response from Embody· Oct 13, 2026
Hi Kristy, We're happy to hear that your visit went well and thank you for the feedback. We appreciate your patience with our connection difficulties and are glad our team reached you promptly by phone. -Embody Team
Great experience!
By Danielle
The provider was very helpful
By Sonja S.
I switched to embody due to claims of price. never increasing with increased doses. It took 2 weeks to get the medication, when it arrived it was dark red in color, which didn't look right to me, I inquired about it and was told someone would contact me within 24 hours, no one ever contacted me, I asked to keep the same dose I had been on for months as I was in maintenance, they went way down on the dose even with verification of the dose needed. I researched the pharmacy who compounded the medication and it had very bad reviews including being on probation for safety issues. I got an email every day saying my my prescription has been delayed from the pharmacy and I never got the second vial. Needless to say, I canceled with them. Terrible company.
By DK
Response from Embody· Sep 14, 2026
We’re sorry that your experience became so frustrating, particularly after switching based on expectations around pricing and dosing. We understand your concerns about the medication’s appearance, the lack of follow-up after you reached out, and receiving a dose that you felt did not match what you had requested and previously been taking. We’re very sorry we fell short of the experience you expected. We’d appreciate the opportunity to review your treatment plan, prescription history, and pharmacy fulfillment records to better understand what happened and address your concerns. - Embody Team
Very friendly,informative and helpful
By Elaura S.
Talking with real people is the best service.
By customer
She was very professional, knowledgeable and easy to deal with.
By BRIAN
I was supposed to have a clinician call at 7 this morning they said i missed my call...not true had my phone the whole time noone ever called me. I continue to have the run around with this company!
By Michele
Response from Embody· Sep 14, 2026
We’re sorry for the frustration caused by the missed clinician call. We understand how upsetting it is to have your phone available and then be told that you missed an appointment when you were waiting for the call. We’d appreciate the opportunity to review the appointment and call records to understand what happened and help get this resolved. - Embody Team
