Excellent Experience
The provider that spoke with me was very kind, professional and informative.
By Nicholas M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
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Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
The provider that spoke with me was very kind, professional and informative.
By Nicholas M.
I’m very happy withe the results and the care was I treat
By Joao Batista P.
The customer service experience was wonderful. And that is not something I normally can say. Jomart was 100% on point. Very quick response and was helpful at every step of the process.
By Caryl W.
Jennifer the provider was professional and was very helpful. The weight loss injections and working incredibly well for me. I'm one happy camper.
By Lennon F.
So far so good I felt listened to my questions were answered, can’t wait to get started
By Kesha M.
I loved that she was very smart, experienced and explained everything very well where I could understand everything completely and correctly.
By Lisa E.
Video chat professional and info clear
By Maribeth R.
Took 10+ days to receive the 1st shipment. The Portal was down for at least 4-5 days. Two scheduled appointments were canceled with no notice. Tried to force a three month renewal and corresponding charges when I had only had the product for about a week or so. I had to cancel my “trial” membership to stop any charges. I asked them for another appointment with no response. I’ve emailed them with these concerns, again with no response. Feel deceived and deeply disappointed with this company, they don’t care.
By SN
Response from Embody· Sep 14, 2026
We’re sorry that your experience has involved so many issues, from the delayed first shipment and canceled appointments to portal problems and concerns about unexpected renewal charges. We understand how frustrating it is to repeatedly reach out for help and receive no response. We’d appreciate the opportunity to review your account, appointment history, and billing details to understand what happened and work toward addressing each of the concerns you’ve raised. - Embody Team