We must return for one size smaller
We must return for one size smaller. Please respond with instructions. thank you.
By bette S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
215 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We don’t just sell hats. We live and breathe hats. Headwear isn’t just our business—it’s our passion. Founded in 1911, JJ Hat Center is the oldest hat shop in New York and a true institution. For over a hundred years, the hatters have been proud of excellent customer service and competent advice.
JJ Hat Center (jjhatcenter.com) has 215 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
215 approved reviews, newest moderated first
We must return for one size smaller. Please respond with instructions. thank you.
By bette S.
Found a hat that we have been searching all over for.
By Dinkleboo
great product, arrived on time, great price and fit
By Stephen P H.
Despite my hat coming from Germany, my hat arrived just a few days after I ordered it. Very quick service! The entire process was very smooth and I love my hat! Very high quality. Thank You!!!
By Scott S.
Bought two Leiry's Trilby hats. Very nice hats for the money and the shipping was free. The order shipped quickly and a few days later I was enjoying the hats, and getting a number of compliments on them. It was great to buy online from one of NYC's oldest hat stores.
By Andrew R C.
The product is wonderful Relating to a person to change delivery is non existent! All eventually was delivered in a timely manner Thank you ! Alan Nathanson
By Alan N.
Quality of hats is good and delivery time is good also but refund time isn't good.
By Steven P.
If you are looking for the highest quality hats, there is only one place to go: JJ Hat
By Rick