Excellent service
Excellent service, high quality
By Ernst Hugo B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
215 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We don’t just sell hats. We live and breathe hats. Headwear isn’t just our business—it’s our passion. Founded in 1911, JJ Hat Center is the oldest hat shop in New York and a true institution. For over a hundred years, the hatters have been proud of excellent customer service and competent advice.
JJ Hat Center (jjhatcenter.com) has 215 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 166 reviews with 5 stars · Clear filters
Excellent service, high quality
By Ernst Hugo B.
The exchange was handled quickly and professionally. I received a beautiful hat that fits my head better and gives me great style. Thank you!
By Ardis
The quality
By Andres R.
Quality merchandise, stylish hats, decent prices, and attentive delivery is why I shop at J.J. Hats.
By Ron A.
Care and respect for you customers! Of course quality my hat . I get comments how the hat looks. Last but not least the letter explaining the return policy was outstanding. I shall be buying again and refer my friends to you.
By Art B.
Expedited shipping. Great tracking! Hat looks beautiful!! Very satisfied!!
By Greg H.
Great hat and fit was perfect!!
By Abe C.
I love the hat style and the quick response when I had and issue with multiple hats being ordered accidently and quickly correction to my order
By customer