very good job
very good job
By tommy P.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
137 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
JEM Security supplies the largest brands in Fire Life Safety at the most competitive prices while maintaining a very high level of customer satisfaction.
JEM SECURITY (jemsecurity.com) has 137 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
137 approved reviews, newest moderated first
very good job
By tommy P.
Product has been back ordered for several months with no contact or updates.
By Viking Fire Protection I.
Response from JEM SECURITY· Sep 10, 2021
Hello Sir, We have been talking to Chris regarding this order. We have the order partially in stock, but unfortunately some items remain on backorder. Unfortunately, some manufacturer’s production have been severely affected by the global shortage of electronic components, and that’s one of the reasons why they keep pushing the delivery of this material. I just sent Chris a new email, with more details about this order status. Please let us know if there is anything else we can do for you.
Response - very quick - very professional
By Bud A.
Online ordering was fast and simple ... no complaints
By Scott V.
good ordering experience. w
By Russell B.
Quick service
By Mitch
Noah was Awesome!! Ty!
By Jeremy J.
I have been waitiing for over a week for my product to arrive and i cant get anyone to answer the phone over there or respond to my emails.No tracking provided. I had to purchase it elsewhere .Is this some guy working out of his garage or somthing???
By Mark N.
Response from JEM SECURITY· Aug 25, 2021
Mark, we understand your disappointment and we really apologize about this situation. We had some problems with the orders updates this week, but this is definitely not our standard. If there is anything else we can do to compensate for all the inconvenience, please let us know. Thank you,