Our order is backordered
Our order is backordered, So far communication has been great!
By P.G.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
137 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
JEM Security supplies the largest brands in Fire Life Safety at the most competitive prices while maintaining a very high level of customer satisfaction.
JEM SECURITY (jemsecurity.com) has 137 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
137 approved reviews, newest moderated first
Our order is backordered, So far communication has been great!
By P.G.
Excellent product I couldn’t believe the part arrived in 3 days. Thanks
By Dan L.
Great selection and the items I needed with free fast shipping, at the best price I found. I highly recommend and plan to use them again.
By KB
John was very helpful!
By Dominique P.
Customer support in the matter was very good . Kept me informed well.
By Jamie T.
Received what was ordered in a timely mannor with no issues.
By Darrell W.
It is not so much that you had the part 'in stock' that gets the 5 stars. It is the fact that I needed the parts next-day-air and that is exactly what I got. Awesome job!
By Steve H.
There web site was very user friendly, Found the product I was looking. Very surprised how competitive their pricing was. Estimated delivery time was reasonable, however actually received it 3 days earlier. will be are go to for hard to find product. Thanks Guys!
By john W.