It was easy to find the product
It was easy to find the product. It was confusing checking out.
By Tammy C.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
137 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
JEM Security supplies the largest brands in Fire Life Safety at the most competitive prices while maintaining a very high level of customer satisfaction.
JEM SECURITY (jemsecurity.com) has 137 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 14 reviews with 4 stars · Clear filters
It was easy to find the product. It was confusing checking out.
By Tammy C.
2nd lowest price available - but you have better stock!
By VIncent F.
The checkout process was a bit confusing. If you don't want to use Pay pal you should be able to check out without going through ALL the extra steps to check out.
By glenn W.
ATTA BOY ATTA BOY
By Ed
Service was fine and we received the items you had in stock. The problem was that the Chat person stated that all of the components was in-stock. We are waiting for the remaining item.
By Michael W.
The only complaint was not getting a receipt for purchase. I did get an order confirmation, but I can't use a confirmation for an expense report. The order was processed and shipped quickly.
By Vaughn C.
Easy to use web sight.
By Chuck L.
Received what was ordered in a timely mannor with no issues.
By Darrell W.