ease of buying tickets
ease of buying tickets
By Edward David F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
127 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you’re exploring Italy for the first time or embarking on your next Italian adventure, rail travel is the ideal way to explore Italy’s many beautiful cities and rich landscapes. ItaliaRail is here to make sure you have everything you need to make your Italian rail journey remarkable.ItaliaRail also provides a wealth of information about Italian train travel. Prepare for your trip with detailed information about Italy’s great cities, trains and rail stations. Learn tips and tricks for traveling by train in Italy — what to pack for your journey, how to plan your trip, and what to see when you get there.
ItaliaRail (italiarail.com) has 127 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
127 approved reviews, newest moderated first
ease of buying tickets
By Edward David F.
Super customer service! I needed to change the time of my train departure I got an email response within 10 minutes confirming the change with the new tickets!
By Doris
I e-mailed them for assistance with changing my ticket time, and they were so fast to respond, took care of it right away, and were so polite and quick to answer! Amazing customer service!
By Sami
Support was the best! Quick to help with my questions and kind! THANK YOU
By customer
Super fast response!
By Deena
Gloria was very helpful.
By Ted
I ask to change my reservation, the response was fast and accurate
By customer
prompt personalized attention to my request
By customer