Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
124 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Alpha Team Animal Transport specializes in transporting pets nationwide and internationally to and from the US. Our customer service is top-notch from start to finish with quick communication and customizable pricing for either shared rides or our VIP services. Our dedicated driver, Chris is highly experienced with both dogs and cats with over 200 successful pet transports. Our new 2024 Ram Promaster is equipped with 4 XL and 5 L kennels, each lined with a comfortable water and tear resistant kennel bed. Our van has been installed with a bed for the driver to eliminate the cost of hotel stays. This also increases safety, security and lessens the time away from your beloved pet(s). Stainless steel food and water bowls are provided, as well as bottled water. We also can provide dog and cat food but recommend sending their regular food to keep them on their current diet. During transport, you can expect to receive photos/videos, well-being and location updates at least twice a day. Come join the "Alpha Pack" and see how we are committed to providing a safe, comfortable and fun experience for your furry loved ones and a stress-free experience for you!
Alpha Team Animal Transport (alphateamanimaltransport.org) has 124 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
124 approved reviews, newest moderated first
The constant communication, the updates from the road, the pictures and videos, made the transport of our 2 new kittens, priceless. It was simple to ask questions, figure out how everything works, were made easy by Elysia. Her attention to detail was top tier. Chris was super nice and communicative during the entire trip. I would definitely use them again!
By Katie M.
They were excellent at keeping me informed of my puppy’s travels and were on time in delivering him safe and sound
By Alison T.
I highly recommend this pet transport company! As a veteran-owned business, they deliver excellent service, communicate exceptionally well, and offer extremely fair pricing. Most importantly, they clearly prioritize the safety, comfort, and care of the animals they transport. The entire process was easy, smooth, and completely hassle-free from start to finish. It’s refreshing to work with someone who genuinely cares about what they do and the animals entrusted to their care. I will absolutely be using them again whenever I need pet transportation in the future. Thank you for the outstanding service!
By wesley H.
Amy and Chris are the best. I could ask for a better transporter. They were super lovable, trustworthy, and very informative while transporting my pup from Nebraska to New Jersey. If I could give them a million stars I would. Thank you so much.
By Jenn
This is the second puppy that the Alpha team has brought to us. This service is amazing. The care for the animals goes above and beyond they communicated every step of the way provided plenty of videos and pictures. They kept us informed as to how much further how the puppy was doing eating drinking so it eliminated so many questions when the puppy finally came into our house if I could give them more than five stars we would we sincerely thank you for helping us grow our family, Sean and Christine
By Sean M.
Response from Alpha Team Animal Transport· Sep 23, 2026
Our hearts overwhelm with gratitude for your review but more importantly your trust bringing your new furbabies home. We love working for such loving and caring pet parents! We wish your family many years making beautiful memories together!
I was incredibly anxious about putting my dog in someone else's care for a cross-country trip, but Chris (the driver) put all my worries to rest. The communication was top-notch — I received text updates every few hours along with pictures of Max resting comfortably or taking breaks at pet-friendly stops. It was clear that safety is their absolute priority. The vehicle itself was clean, climate-controlled, and equipped like a professional operation rather than just a cargo van. They provided bottled water and high-quality food throughout the journey. Knowing that both drivers are CPR and First Aid certified gave me immense peace of mind. We also utilized their 24/7 on-call vet support line just to double-check some travel anxiety tips; having that access was a huge relief.
By Юсуф Б.
Elysia and Chris were top notch! They communicated with me throughout the transport process and sent video updates too. They ensured our new LGD arrived safely and was comfortable on her way. Fair pricing, very kind people, and great service! Thank yall!!!
By Kaitlyn
Response from Alpha Team Animal Transport· Aug 23, 2026
Thank you so much Kaitlyn for your review! It was our pleasure to be a part of Kona's journey to her new home 😊
Extremely professional and caring team. They clearly love animals and proboded a wonderful experience
By juwita
