Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
676 reviews
ionbottles.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover the future of hydration with ionBottles®, the top-rated hydrogen water bottle in the U.S. Our innovative design features a unique, patent-pending electrolytic film that infuses water with positive ions, enhancing the molecular hydrogen content. This advanced technology offers a multitude of health benefits, including powerful anti-inflammatory properties, a boost in antioxidants, and the enhancement of natural energy production through ATP in the body. Experience the difference with ionBottles® and elevate your hydration to new heights.
ionbottles.com (ionbottles.com) has 676 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
676 approved reviews, newest moderated first
This company was very communicative, and their support was excellent. I called them with an issue that I had. And they sent me out a new bottle nearly right away. I'm very happy with the service I received!
By Anonymous A.
Response from ionbottles.com· Jul 18, 2024
Thanks!!
The service was good and professional. The message I send to customer service is answered quickly and factually within about 24 hours. I like this company. Their website was clunky and easy to use. All the necessary information was easily found. Trusted store.
By katja A.
Response from ionbottles.com· Jul 18, 2024
Thank you! 🤗🤗🤗🤗🤗
easy communication seamless
By Anastasia A.
Response from ionbottles.com· Jul 30, 2024
😊😊😊
This has been the fastest and best customer service i have received in a long time. I had an issue and IonBottles went above and beyond to resolve my issue. This has created huge confidence in this brand for me.
By Scott H.
f. horrible company. zero customer support. They jerk you around so that you must put in a credit card dispute. I purchased 2 bottles, and one was put together wrong. I sent them pics, and just asked for a replacement, but no. They are useless, their customer support # just hangs up, so they suck royally.!!!!!!
By Diane
Response from ionbottles.com· Jun 28, 2024
Hi Diane. I'm very sorry to hear about your experience and for any frustration this has caused you. We strive to provide excellent customer service, and it's clear we fell short in this instance. I'd like to help resolve this for you as quickly as possible. Could you please provide me with your order number and any relevant details? I will personally ensure that we address your issue and get you a replacement bottle right away. Thank you for your patience and understanding. We value your feedback and will use it to improve our service.
Satisfied with the customer service i got from Franz. The processed was so quick. Enjoying my ionbottles pitcher.
By Charity De la C.
I purchased both the Original and the Pro to have one at home and work. I prefer the self clean function of the Pro but both are great. The instructions that come with the Original are actually meant for the Pro but I didn’t know that at the time. I emailed the company and got a quick and courteous response with an apology for the confusion. My bottles both work great and hold a charge all week. Ionbottles are great to work with and are super helpful when you have questions. I haven’t identified any benefits but trust the science.
By Lydia
Awesome working with Francz and team! Very helpful and went above and beyond for me.
By Steve A.
