ionbottles.comReviews of ionbottles.com

Love the tumbler design! Great product.

I like the bottle and the essecod using it. The water tastes great cold. However, I am having one of the bottles replaced because it won't charge.

Excellent product! Excellent customer service!

I just recently bought the Ionbottles ATOM I think it works good and I do enjoy it. The only thing I would comment that could make it better is a self cleaning mode specially for the price range and it being a up graded model! All in all it's a good call to get

Still just water!! No help with pain !!!!

I do feel a difference when using your Ion bottle. It’s easy to fill and quickly charge. I enjoy the size and weight of the bottle. It’s not too heavy or cumbersome. I do wish that you would create different directions; Your current directions are not very clear. A quick video link as to how to set up the product would be simple enough to include.

One of the two bottles we bought leaks around the base. When you pour into a glass it leaks. We don’t feel any different at this point. Also, I bought two bottles at full price, after I checked out up popped an offer of buy one, get a second half off. I wasn’t offered that savings even afterwards.

I cannot comment on the bottle, as I didn't receive it. This review is about their customer service. I emailed them 3 times (to say that the shipping tracking showed it stuck in transit somewhere) and did not receive even an acknowledgement of receipt, let alone a reply. I made them aware that my next step would be taking action externally and still nothing. In the end, the only thing open to me was to instigate a claim through my bank (I live in England). This has resulted in a refund and still I have had zero communication from IonBottles (other than constant "How are you enjoying your bottle", coupons and various other guff). Bye bye IonBottles.