ionbottles.comReviews of ionbottles.com

Franz was very helpful and honored the company by standing behind the product. 2nd one I've purchased and happy to get a replacement for broken one. Thanks

I absolutely love my new bottle and use it everyday! Your customer service was excellent especially with your follow through. Have more energy, less brain fog and overall feel so much better. My customer service contact was Sherwin who was outstanding!

Replaced my broken bottle, no questions asked

Customer service was great!!! They solved my issue quickly and were professional. I would recommend choosing them as your vendor.

My bottle broke within four months after purchase. I reached out since it was under warranty, and they tried to charge me $17 for shipping to replace the bottle. I pointed out that current shipping rates were $6, but they insisted I would need to pay $17 to replace the bottle, which is likely more than the manufacturing cost of the product.

I have bought several bottles from them and any time that I ran into an issue customer service was quick and resolved my issue above and beyond my expectations. Great product and A+ customer service!

So my first bottle did not work correctly and they ship me a new one. The shipment took a while and I was upset about that but now that I’ve had my water bottle for a while. I love it. I feel less aches and pains. I’ve now had it for a couple months. I use it several times every day and it’s still working well so I Would now give this water bottle a five star rating. Thank you for a great product!

Consumer information I would appreciate more information about how long the H2 infusion lasts. (cap on/cap off?). With H2 being so volatile, consumers need to know what is the time frame for consumption, for maximum or effective benefit. I have not found this information readily available.