Hands down best customer service!
Inviting Home has the best customer service ever! The crown moulding I purchased is beautiful and shipped so quickly. This was my second purchase and I will definitely be shopping with them often.
By Customer
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
440 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If you are interested in improving your home, or you are a design professional or contractor in the midst of a project, you are probably thrilled to have found our website. At InvitingHome.com our goal is to serve you by offering hard to find, Home Decor and Architectural products at a great value; and to provide you with the guidance and expertise you need to make an informed decision before your purchase.
InvitingHome.com (invitinghome.com) has 440 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
440 approved reviews, newest moderated first
Inviting Home has the best customer service ever! The crown moulding I purchased is beautiful and shipped so quickly. This was my second purchase and I will definitely be shopping with them often.
By Customer
Trim was very nice.
By customer
Great product good quality thanks
By Al K.
Great customer service! Went the extra mile. Got my items sooner than expected. Will definitely shop here again.
By Amanda
I was trying to match some trim in our 1928 home. I knew it was going to be tough to do, but your website had so many choices that I knew I was looking in the right place. I couldn't get the online order form to work, but the assistant on line was very helpful, even giving me his number to call so we could get the order placed. I am very happy with the trim and the shipping and ordering. I will use this site again in the future if I am in need of the products you offer.
By Cyndie A.
Good selection of wood products. Efficient and fast delivery of wood corbels and rope moldings!
By Rita
Been trying to return 2 Lamps getting excuse after excuse. Now got RA#s to return which I asked from beginning but email states lamps must show up perfect and credit will be 7 - 10 days. I am not a FOOL, letting Visa deal with Invitation Homes!!!! Scam
By customer
Service was excellent and they were the only vendor in the nation who had the crown that my client wanted.
By Clean Grain Carpentry L.