Good price good service easy to work…
Good price good service easy to work with
By Jordan
Response from Intrepid Direct Insurance· Nov 3, 2025
Hi Jordan, thank you for your review! We appreciate your business!
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
414 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
Good price good service easy to work with
By Jordan
Response from Intrepid Direct Insurance· Nov 3, 2025
Hi Jordan, thank you for your review! We appreciate your business!
My experience was thorough and great!
By Lavon
Response from Intrepid Direct Insurance· Oct 30, 2025
Hi Lavon, we're so glad to hear you had a great experience! Thank you for the review!
Patient interaction. Allowing time to reply. Easy to navigate. User friendly and accessible.
By Sherrie
Response from Intrepid Direct Insurance· Oct 29, 2025
Hi Sherrie, thank you for your review!
I was glad that he followed up the next year with me most people won't even do that the next week way to stay with it.
By Steve
Response from Intrepid Direct Insurance· Oct 28, 2025
Hi Steve, thank you so much for the review! We're thrilled to hear that our team’s follow-up made a difference for you. We appreciate your trust in Intrepid Direct and look forward to continuing to serve you!
Great service
By Anthony's Auto Body & P.
Response from Intrepid Direct Insurance· Oct 27, 2025
Hi John, thank you so much for the review and for your business!
Always great to work with
By Steve
Response from Intrepid Direct Insurance· Oct 27, 2025
Hi Steve, thank you so much! It's been a pleasure working with you, too!
It was seamless and I like the "easy" button. Lauren was very helpful.
By Rogeni
Response from Intrepid Direct Insurance· Oct 9, 2025
Hi Rogeni, thank you so much! We're so glad we could make insurance easy for your business. Lauren will be thrilled to know she's appreciated.
Lauren did a great job getting this renewed for another year. Very easy to work with, communication was great and everything worked out perfect this year. Certainly looks out for the customer.
By Jeffrey
Response from Intrepid Direct Insurance· Oct 2, 2025
Jeff, thank you so much for your thoughtful review! We're thrilled to hear that Lauren made such a positive impact during your experience. We'll be sure to pass along your kind words—she’ll be delighted to know how much her support meant to you. We truly appreciate you taking the time to share!