Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
601 reviews
InsideTrackerSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is InsideTracker? Established in 2009 by a team of seasoned experts specializing in aging, genetics, and biometric data, InsideTracker is your key to a healthier longer life. Through a meticulous analysis of your body's biomarkers, InsideTracker offers an objective assessment of your well-being. Powered by cutting-edge A.I., this platform harnesses insights from over ten billion biomarker data points and thousands of peer-reviewed scientific publications to craft a tailor-made guide for your journey towards improved health and longevity. All this knowledge is conveniently integrated into a user-friendly mobile app, unveiling your personalized path to inner well-being and lasting vitality. What plans are available?Ultimate: The most comprehensive understanding of your body’s health, measuring up to 48 biomarkers for a complete and holistic analysis of your health. InnerAge 2.0: InnerAge 2.0 analyzes 17 biomarkers for men and 13 for women to reveal your biological age (known as your body’s InnerAge). DNA Kit: The DNA Kit analyzes 261 genetic markers to reveal your genetic potential for up to 38 wellness traits. Blood Results Upload: Utilize a recent blood test from your doctor, employer, or insurance company and take advantage of the in-depth insight that only InsideTracker can provide. First Responders Panel: A custom blood panel, specially crafted for our community’s most dedicated service members. With any of our plans, track your progress with our iOS and Android apps to continuously calibrate based on real-timefeedback from your body. View All Plans
InsideTracker (insidetracker.com) has 601 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
601 approved reviews, newest moderated first
uploaded tests kept getting changed by the system. It keeps adding things that I didn't even test for.
By Joris
Response from InsideTracker· Dec 6, 2024
Hi Joris, Thank you for reaching out to our support team to troubleshoot — we apologize for the issues you experienced. You should see your results within your account in 24-48 hours. Please do not hesitate to reach out if you need anything else.
It's interesting to get the results but then there is no support afterwards, so you pay a lot for the test and then need to go see a doctor anyway to help interpret the results. They have AI built in but it's not sufficient. ------- Since I cant reply to Inside Tracker's message back to my initial post, Im writing here again. The "Learn" that they suggested is the generic AI info that is informative, but isn't that helpful, as you still have to figure out what do to / how to supplement. Also, I called a left messages three times and no one from their team returned my call (even though their voicemail says they will return within a day).
By Shelley
Response from InsideTracker· Dec 4, 2024
Hi Shelley, Thank you for the feedback. InsideTracker is designed to be educational, innovative, and self-guiding. It was purposely built by our team of registered dieticians, exercise physiologists, and MDs to be informative and actionable. We recommend taking advantage of the "Learn" tab within your results to dive deeper into each biomarker. You'll find useful infromational videos and articles when you select My Results > List > View Details > Learn. That said, you’re never going through this alone. If you do have a question or need clarification, you can always reach out to our support team via chat, email, or phone!
App doesn’t open, just get blank screen.
By Cristina S.
Response from InsideTracker· Dec 4, 2024
Hi Christina, We are sorry to hear you are having trouble opening the app. Someone from our support team will be reaching out shortly to help troubleshoot.
I had the most stress free, easy friendly customer service experience with Inside tracker. I had scheduling issues with my blood draw and couldn’t make my appointment. I emailed InsideTracker and explained my situation. I thought I would get a response in a couple of days. I thought that they were going to give a hard time. I was wrong. I got a response literally in around 15min. They didn’t give me a hard time. I was very pleased they rescheduled my blood draw asap.
By Jason S.
Response from InsideTracker· Dec 4, 2024
Hi Jason, This is wonderful news! Thank you so much for the great feedback. Our support team is here for you every step of the way. Don't hesitate to reach out if you ever need us again!
We had an excellent experience with your on-line support person.
By Paul
Response from InsideTracker· Dec 3, 2024
Hi Paul, thank you so much for the great feedback! Our support team is here for you throughout your InsideTracker journey.
Lower tiered suscriptions aren’t worth it. I have a friend who pays a lot ($3000+ per year) and he loves it, but I didn’t have the same experience. Customer service wasn’t helpful and the insights weren’t much more than I get from my primary care physician.
By customer
A smooth process and timely feedback.
By Andy
Response from InsideTracker· Nov 20, 2024
Hi Andy, That is so great to hear! Thank you for the great feedback and keep up the great work!
This was advertised as personalized health care with a plan to optimize health with respect to the blood work. Sadly, it's just a cookie cutter "plan" that is as basic as anything you could find on the internet. My personalized plan was basically the same for all the different categories, and it was almost identical to my husband's plan, and he is completely different than me. For the cost, we should be receiving at least 2 consultations with real doctors. Not just an AI-generated plan that anyone could come up with on their own.
By Brooke
