InsideTrackerReviews of insidetracker.com

Response from InsideTracker· Dec 4, 2024

Hi Shelley, Thank you for the feedback. InsideTracker is designed to be educational, innovative, and self-guiding. It was purposely built by our team of registered dieticians, exercise physiologists, and MDs to be informative and actionable. We recommend taking advantage of the "Learn" tab within your results to dive deeper into each biomarker. You'll find useful infromational videos and articles when you select My Results > List > View Details > Learn. That said, you’re never going through this alone. If you do have a question or need clarification, you can always reach out to our support team via chat, email, or phone!

Response from InsideTracker· Nov 13, 2024

Hi Emilie, I am very sorry to hear that you had difficulty scheduling your draw with our partner. We have submitted your redraw with a different mobile provider - our support team will reach out with further information on this. While uncommon, issues with the sample's stability can prevent tests from being run at the lab. We sincerely apologize for this issue.

Response from InsideTracker· Oct 4, 2024

Hi Thomas, thank you for this feedback. We would love the opportunity to understand which of our marketing materials was unclear so we can improve. Our team will be reaching out later today to learn more.

Response from InsideTracker· Sep 20, 2024

Hi Erica, thank you for reaching out - we apologize for the error you received. Our support team was able to confirm your results have been uploaded successfully! Please do not hesitate to reach out to our team with any other questions.

Response from InsideTracker· Jul 1, 2024

Thank you for taking the time to leave a review, Abby. You may be one of the few that can get a panel like this tested through your doctor, as well as the ability to talk about diet, lifestyle, and supplements. That is not very typical currently. Looking at your comment, it doesn't appear that the star rating matches your feedback as it doesn't appear you had any issues with InsideTracker, but rather price was the issue. In our Membership model, the most expensive test now is $340, not $600. We'd love if you'd take a look around and see if our recent changes make more sense for you now.. We're always listening!

Response from InsideTracker· Jul 9, 2024

Hi Stephen, thank you for taking the time to provide this feedback. We are disappointed that your experience with InsideTracker did not meet your expectations so far. We understand the importance of receiving comprehensive and personalized insights from your results and Action Plan. The recommendations you receive through InsideTracker are filtered specifically to you as an individual based on your current health profile (nutrition, supplements, exercise and lifestyle) and results of your blood work. The impact scores tell you which ones would be the most beneficial for you to focus on, and we provide detailed descriptions and tips within each recommendation on how to best implement them into your routine. We value your feedback and would be happy to answer any other questions you may have, we are here to show you all that InsideTracker has to offer!