MY MACHINE WORKS GREAT AND EVERYONE…
MY MACHINE WORKS GREAT AND EVERYONE THERE HAS BEEN VERY HELPFULL TO ME WHEN I HAVE HAD PROBLEMS IN THE PAST
By JOHN R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,951 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,951 approved reviews, newest moderated first
MY MACHINE WORKS GREAT AND EVERYONE THERE HAS BEEN VERY HELPFULL TO ME WHEN I HAVE HAD PROBLEMS IN THE PAST
By JOHN R.
The product is great. The only inconvenience I wolld like to see changed is for charegung the extra battery I bought has a different hook up. Two set ups. ........not convenient Don Miller
By DONALD M.
I've had Inogen products for four years. Started with G1 3 and now have a G1 2 due to increased need. Anytime I've had a problem they have been very prompt with help. Units have been very dependable for me. The improvements made at their call center has been a big help when you need to contact them.
By G. L.
High response to calls. It was a problem a while back. has been corrected. Expensive equipment but reliable.
By Thomas M.
My wife has been on Inogen Concentrator since 2013 and the different concentrators have always worked well and if there ever was a problem, Inogen would trade it out no questions asked and new one comes either the next day or two. That is what I would say is superior service.
By James
Freedom. The unit is great for travel as well as in-home use. Portability is great.
By KAREN
Love my Imogene. The concentrator is very quiet. Does not interrupt sleep. The portable unit is light enough for me to carry and I always have a charged battery. Would highly recommend it.
By Caroline L.
Battery life at 3 liters is disappointing.
By PRESCILLA R.