No help after the sale!
Happy with the product, but not getting any help from your staff on helping me get my United Health Insurance get reimbursed for my out of pocket expense. Now that you got my money you are done helping us out!
By Monica G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,951 reviews
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Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,951 approved reviews, newest moderated first
Happy with the product, but not getting any help from your staff on helping me get my United Health Insurance get reimbursed for my out of pocket expense. Now that you got my money you are done helping us out!
By Monica G.
good communications
By Bernard S.
I just think the maintenance is too much and expensive. Should just have simple filters to clean. Size is good but still cumbersome to carry with a purse. However, overall it is great to have the option of portable oxygen. I have both units the larger and the small one. Janet
By Janet M.
We purchased parts for our inogen at home unit and a new inogen 3 for travel overseas. The inogen3 worked flawlessly and made travel a joy. No more wrestling to get the unit into a car. It literally fits in a large purse! It automatically switched to 220v without issues and made our trip a pleasure. Especially when we had to out it in the overhead bin. Customer service was great and our rep even followed up to see if everything met our expectations.
By Steven
It is my lifesaver...thank you
By Larry S.
So much better than tanks.
By Michael D.
I like it very much I use it when I go out primarily!
By Timothy G.
WONDERFUL PRODUCT AND EXPERIENCE! HIGHLY RECOMMEND!
By BRENDA