We worked with Eddie
We worked with Eddie, to whom a friend referred us. Other than getting a carrying case for our unit that was defective (and replaced very quickly), it was an excellent experience.
By Richard G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,951 reviews
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Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,951 approved reviews, newest moderated first
We worked with Eddie, to whom a friend referred us. Other than getting a carrying case for our unit that was defective (and replaced very quickly), it was an excellent experience.
By Richard G.
it put the mobility back in my life.
By Donald H.
Phone service is great warrentee great a great company
By Lisa and Denis R.
I USE MY INOGEN WHEN AWAY FROM HOME. IT WORKS AS PROMISED AND I AM VERY PLEASED WITH THE SYSTEM. ROBERT H. GAFFORD
By Robert G.
I ordered the Inogen G4 for my father as he was on oxygen tanks at the nursing home he now lives at. He is VERY pleased with it and we have recommended to several others there and I noticed just yesterday that some of them now have one of their own. When we got the information packet we gave it to the director of nursing there so she would have something to show other residents who were having to drag around bulky tanks. Thank you so much for having this product my dad is 93 and can now still enjoy getting out and about. Debra Smith
By Donald K.
Inogen was preformed as stated for my wife for not having to put up with long tubes was a blessing. Unfortunately my wife passed away on April the first. I am keeping the Inogen for my future use.
By Myrl C.
Customer service could use a bit of attention, they try very hard to reassure you that they will remedy the problem. But when you check progress or follow-up you have to start all over again.
By Alexander H.
This unit should have a pocket to store the cannula and cord in. It is also very loud. The alarm alert is also too loud. Otherwise, it is a nice poc.
By Ann T.