I like the way talked about everything
I like the way talked about everything
By Patrick D.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
283 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We provide extended vehicle protection plans for your new and used vehicles.
iDeal Auto Protect (idealautoprotect.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
283 approved reviews, newest moderated first
I like the way talked about everything
By Patrick D.
I would like to thank you for your honesty, integrity, and patience through the entire process. Shaun Michaels, the representative I dealt with, never dropped the ball once. No matter how trivial or repetitive the questions may have been, he took the time to make sure I understood the answers. By the time I got done talking with him, I felt like I was sitting down with a family member and was a lot better informed than when we started. As far as value, I shopped around quite a bit and the elite plus program I went with is a competitive and good price, hopefully when I need service they can hold up as good as the rest of the process has gone. Thank you
By Cynthia
Mr. Shaun Michael was a great representative very knowledgeable, friendly easy to talk to. Answered all my questions Concerning my car warranty. He made me feel at ease when I was uncomfortable with a Company out of state. He is very professional at Customer service....Every company should have a excellent representative like Shaun Michael..... thank again looking forward to Having you as my extended car warranty representative.....
By Diane J.
My personal account executive "Shaun Michaels" was very helpful and informative in knowing what I was looking for protection on my vehicles. Nice assist Shaun !
By Mr. H.
Very Informative, I think I made a good purchase.
By Mr. S.
The customer service was excellent. I am so glad that I chose to go here for all my needs!!
By Carly P.
Great customer service! Highly recommend
By Rose
As a young female driver I am always concerned about what I would do if I had car troubles. After speaking to Shawn, my nerves completely went away because I know I won’t be alone if something happens. So thankful for the great costumer service!!!
By Satisfied G.