Alex was very knowledgeable and …
Alex was very knowledgeable and helpful in solving my problem issues.
By Alvin C.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
283 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We provide extended vehicle protection plans for your new and used vehicles.
iDeal Auto Protect (idealautoprotect.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 239 reviews with 5 stars · Clear filters
Alex was very knowledgeable and helpful in solving my problem issues.
By Alvin C.
A courteous response. A very timely response. Very knowledgeable with my questions. Overall very nicely done.
By Don
Shaun Michaels is my representative. He is awesome! He is quick to response to my requests and goes beyond the call of duty to make sure I am happy with the service provided. He has gone to bat for me when I needed my policy transferred to a new car and worked with upper management to make it happen. I would highly recommend working with Shaun and Ideal Auto as they have been a pleasure to work with.
By Stace S.
Shawn was great to work with. He was talking to me but more so answering my husband's questions. He had every answer right away. And he didn't act as if any question was silly. He was prompt with return calls, even when my phone kept putting them to spam. He is a good guy!
By K G.
I called to transfer my warranty to the buyer of my car and the experience exceeded expectations. My representative was cordial, patient and very efficient. The process took less than 5 minutes.
By Joy N.
Alex Grant was wonderful. Alex made sure I was happy! Keep up the good work Mr. Grant!
By George M.
I found ideal online I was looking for auto insurance I called local dealers they are asking almost double amount thn ideal I called ideal and talked with sales guy his name was Shaun Michael and he gave me good deal. I didn’t have to pay together he gave me 6 month payment plan which is +convenient for me Thank you ideal and thank you michael Happy new year
By Shyarab S.
Shaun Michael is a very pleasant and helpful person. He went above and beyond to ensure that all my concerns were handled in a professional and courteous manner and promptly. He has excellent customer service skills and a bubbly personality. It’s comforting for me as a new customer to know that I have Shaun as a valuable resource. I highly recommend him as an asset to this company and if I could give him a higher rating than five stars I would gladly do so without any hesitation.
By Susan B.