Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
24 reviews
CITI AUTO PARTS, LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Citi Auto Parts has served the Nation with quality used auto parts. As Used Auto Parts Recyclers, We carry all makes and models from compact cars to light-duty trucks, and several members of our sales staff have over 35 years of experience in automotive parts! We guarantee our recycled parts for up to 1 year, depending on the type of part, and offer nationwide shipping, and regional courier services, among many other ways to get the parts you need by having us come to you
CITI AUTO PARTS, LLC (citiautoparts.com) has 24 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
24 approved reviews, newest moderated first
They were able to help me find a part that was no longer made for my F150. It arrived and was in good condition for it's age. They made the purchase easy and I will be using them in the future for any other parts I may need. Great parts supplier and great service.
By Gene
I had great experience with this company, they are reasonable and fast, provide quality parts, I can rely on this company for all my car part needs
By Joseph S.
I want to update the review I had given. My problem was a misunderstanding and Sean was prompt to repair the issue once he was aware of the issue I had. He went above and beyond to make sure I was happy with my interaction with this company he was professional and did everything to resolve it quickly and fairly. Excellent customer service without a attitude like most places give. If you need a part these guys will do their utmost to help you with your item and you will be treated with respect and understanding.
By ruthie V.
Response from CITI AUTO PARTS, LLC· Sep 30, 2022
Dear Customer, We thank you for the honest review, we would be happy to serve you again in future. Thank you CITI AUTO PARTS, LLC
The right part and got it on time
By Robert S.
Response from CITI AUTO PARTS, LLC· Sep 30, 2022
Dear Robert, Thank you for rating us, we would be happy to serve you again in future. Thank you CITI AUTO PARTS, LLC
Sean Dcruz was a true Rockstar when it comes to Diligence, Persistance and Top Shelf Customer Service….. he went out of his way to work late into the night and over the weekend to try to find my discontinued part. He even made over 60 phone calls to local dealerships and salvage yards to try to help me. However with his perseverance and determination after searching for me he finally came up with an ingenious way to find and locate the part for me, when so, so many others…. Including myself had failed. I would 1000% recommend your business needs to CitiAuto Parts …. On a scale from 1 to 10 ……. Sean is a 💯 Rockstar!!!!!! Thank You 🙏 Thank You Sean …. Cal
By Cal
Response from CITI AUTO PARTS, LLC· Aug 23, 2022
Hello Cal We Thank you so much for taking the time to write about what you felt, we are eager to serve you again. CITI AUTO PARTS, LLC
Wow, I was amazed with the service and care. First of, I wasn't even aware of what I actually needed, they asked me a few question the problem, and there you go, they found what it is. I was thinking i'll have to pay huge for the part, but they were reasonable and surprised me with the part quality and price. Overall, I am thankful to CITI AUTO PARTS.
By Zia Z.
Response from CITI AUTO PARTS, LLC· Aug 23, 2022
Hello Zia, We Thank you so much for taking the time to write about what you felt, we are eager to serve you again. CITI AUTO PARTS, LLC
Hello friend, I already have the package 📦 with me and I am very happy for the piece. I'm very gratefull!!!! 🙏🙏🙏🙏🙏🙏🙏🙏💯💯💯💯💯💯💯
By Andres Sutuj H.
Response from CITI AUTO PARTS, LLC· Aug 23, 2022
Hello Andras, We are as happy as you are, Eager to serve you again. CITI AUTO PARTS, LLC
Sean was very helpful in finding a used Sun Visor for my 2007 Ford Explorer. It fit perfect, stays up, and the light works. Thank you
By Len W.
Response from CITI AUTO PARTS, LLC· Aug 23, 2022
Dear Len, We Thank you so much for taking the time to write about what you felt, we are eager to serve you again. CITI AUTO PARTS, LLC
