Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
746 reviews
ICDSoftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started all the way back in 2001 with the sole purpose of delivering exceptional services to our clients. No matter if you are just starting your online presence, or you are an experienced web veteran, we are here for you. Our clients are our biggest asset, so we take great care of them. To provide you with an exceptional service, we employ the best professionals, use the latest hardware, and all core systems are under our control. This gives us unmatched flexibility to cater to the specific needs of our clients. This is what makes ICDSoft a unique web hosting company, and we believe it is the best way to guarantee service quality and client satisfaction.We manage our own servers at three data centers around the globe, and we help clients from over 140 countries with their online success.Why ICDSoft?Get faster website speed and consistent reliability delivered through a hosting setup engineered for optimal performance, security, and stability. Count on our team of highly experienced and motivated experts to always quickly assist you with any questions you may have. Look no further for a highly dependable and reliable partner for your hosting experience.With each hosting account you get: Extremely fast and secure hosting environment 24/7 expert support by seasoned professionals 100-day money-back guarantee Increasing discounts for new orders AND renewals Free professional email service Free daily backups Free SSL certificates Free in-house control panel software Free site migration from another host Free social media backup serviceServicesWeb HostingTake advantage of our extremely fast and secure hosting environment to ensure your website's success.WordPress HostingExperts agree that ICDSoft is a top-tier WordPress host thanks to our WordPress-tailored performance and in-house developed WordPress management tools.Website BuilderBuild your dream website without any web development knowledge.Try ICDSoft risk-free with a 100-day money-back guarantee.
ICDSoft (icdsoft.com) has 746 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
746 approved reviews, newest moderated first
I've used ICDSoft since 2003, and currently have 22 client websites that I maintain. Their technical support turnaround time is unheard of. In the 16 years of being a reseller, they have never let me down and continue to surprise me with the level of support and service. Highly recommended. A++++
By Greg
I’m a website developer with over 50 hosting accounts with ICDSoft for the last 10 years. Their 24/7 tech support is the best in the business, always, prompt, professional, patient, and informed. I encourage my clients to let us host with ICDSoft because I know if something is over my head they have my back. I would not want to be in business without them. I love this company!!! THANK YOU!
By Website B.
The reason I went with ICDsoft in the first place, is because a web designer told me that ICDSofts Sure Support/trouble shooting service was the best. And in my experience, IT IS. When your business relies on email and websites operating 24/7 it's important to have an efficient support. Whenever I've had an issue or there are outside issue out of your control ICDSoft-Sure Support solve it optimally and quickly. Thanks Sure Support. Best, Mischa
By Mischa
I have been with ICDSoft for more than a decade now and can not praise their customer service enough. Not only is their staff knowledgable they are super fast in addressing and RESOLVING issues. I, honestly, would have been lost without them! Thank you!!!
By galleryIntell C.
I've been an ICDSoft client for more than a decade and I would not host with anyone else. In fact, I started using them before I launched my agency in NYC (8 years now) and have had my clients host with them as well. I've tried Godaddy, Bluehost, Network Solutions, Wix, Yahoo... NO ONE compares or comes close to providing the ease of use, excellent assistance and tech support that ICD offers. Also, and I'm getting snarky here... they don't nickel and dime you like Godaddy (GoneDaddy). No matter the day or time I've contacted them (albeit online) they are always available, timely and resolve my issues (which are typically just tech assistance since there's only been 1 instance in more than a decade that me and my clients experienced down time). I highly recommend them. Not sure how I ever stumbled upon them but forever grateful.
By Beatrice
I can't say enough! I've used them since 1999 and their customer support is BAR NONE THE BEST IN THE BUSINESS! Go with ICDsoft... You will not be disappointed!
By Pope P.
I have used ICDSoft as a hosting provider since 2005 for hundreds of domains. Over that time, I have opened 176 tickets requesting support on issues that were minimal in nature to extremely urgent. Every single one has been answered professionally, quickly, and with great detail and response. I have referred them as a hosting provider to several other companies, mostly based off of their unbelievable support service.
By Mike P.
The support team is a god-send for people like me who has had enough with lousy providers. This support team is not only fast, fast, fast (I just can't emphasize enough), most of their replies have been straight to the point, unlike some amaterish answers given by other hosting companies, and without causing any further confusion. They have also rendered me help at times, that were out of their obligations. I can never say thank you to them enough. Try them, and you will never want to leave them, ever.
By M.W S.
