ICDSoftReviews of icdsoft.com

I've had my primary personal web site hosted with ICDSoft for 18 years, and I've had my business email hosted with them for 10 years. I've also hosted a few other sites with them. I'm a professional software developer with systems management experience, so I know how challenging it is to provide solid systems and good support. ICD is careful with their software stack and monitoring, so they can detect and fix problems with a shared account before the problems grow. They are amazingly responsive to tickets, usually responding in less than 10 minutes, and giving useful / relevant help. I've only had one ticket in all my time with them where they didn't seem to be able to solve the issue quickly and accurately. And downtime of any sort is so rare that it is barely noticed. If your technical needs are met by what they offer, I wouldn't go anywhere else for shared hosting.

QA Assistant LLC provides industry-leading software for FMEA, PPAP, and other APQP documents. We have been an ICDSoft customer for 13 years. The SureSupport team's knowledge, flexibility, and willingness to help is consistent with our drive for excellence and an invaluable asset to our success. Our servers, including First Class Managed VPS service, have been very fast and 100% reliable. qaassistant.com

Been using ICDSoft for years and their excellent support via SureSupport. They are rock solid and cost effective and run a great business.

I have been using icdsoft as my webhost for over 10 years. I am NOT a geek/nerd/programmer, so I have encountered many problems on my website (website set up by someone else and problems not in any way caused by icdsoft) that I had NO IDEA how to solve. SureSupport has, over the years, gone above and beyond in their assistance in helping me fix one problem after another. My site would pretty much be a disaster without SureSupport's ability to apply global fixes to my html code. And the icing on the cake is their very affordable annual fee.

I've been using ICDSoft for over 12 years. The support makes it worth it and the rest of the service is excellent as well. They ALWAYS are very quick to respond, and always provide guidance I can understand and implement and that works. And on occasion, when appropriate, they have just gone ahead and fixed the problem.

Just read the reviews here, and... can confirm my experience matches others! Like many reviewers, I've been with them a long time - 17 years in my case. I've 50 hosting accounts with them, for my customers, including webapps. Have posted exactly 200 support tickets - all of them replied quickly, responded politely and accurately (no copying of what I already knew) and sorted quickly. None of the support was for issues at their end, only my lack of understanding. But they never, ever, talk down to me. Their control panel is something they've lovingly created over the years and is way better than the usual cPanel found with other hosting providers. It's really intuitive and easy to use. Their hosting is very good value, especially considering the quality and service. Downtime is measured in minutes per year - and my customers have never noticed. In all respects, quality is superb.

I have been using ICDSoft since 2006, and I have NEVER had any problems or issues whatsoever. I find the team highly knowledgeable, and they assist me with things that are often off-limits with other hosting companies. The Ticket response time is extraordinary, and the help that they provide with all of my WordPress sites cannot be beat. I will be a customer for a long time in the future. BRAVO.

I found ICDsoft many years ago, on the recommendation of someone in a web designer forum. I concur with all the other five star reviews here. I have maybe 30 websites there and, whenever possible, I move clients from other hosts. I have used GoDaddy, HostGator, BlueHost, Network Solutions, and probably others. ICDsoft beats them all. I have never been disappointed in their support; they always solve my problem. Their prices can't be beat. I recommend them without reservation.