SureSupport
Whenever I need support for my website, ICDSoft delivers and usually within minutes! They just did it again and in the process, saved my several hundred dollars!
By John S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
746 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started all the way back in 2001 with the sole purpose of delivering exceptional services to our clients. No matter if you are just starting your online presence, or you are an experienced web veteran, we are here for you. Our clients are our biggest asset, so we take great care of them. To provide you with an exceptional service, we employ the best professionals, use the latest hardware, and all core systems are under our control. This gives us unmatched flexibility to cater to the specific needs of our clients. This is what makes ICDSoft a unique web hosting company, and we believe it is the best way to guarantee service quality and client satisfaction.We manage our own servers at three data centers around the globe, and we help clients from over 140 countries with their online success.Why ICDSoft?Get faster website speed and consistent reliability delivered through a hosting setup engineered for optimal performance, security, and stability. Count on our team of highly experienced and motivated experts to always quickly assist you with any questions you may have. Look no further for a highly dependable and reliable partner for your hosting experience.With each hosting account you get: Extremely fast and secure hosting environment 24/7 expert support by seasoned professionals 100-day money-back guarantee Increasing discounts for new orders AND renewals Free professional email service Free daily backups Free SSL certificates Free in-house control panel software Free site migration from another host Free social media backup serviceServicesWeb HostingTake advantage of our extremely fast and secure hosting environment to ensure your website's success.WordPress HostingExperts agree that ICDSoft is a top-tier WordPress host thanks to our WordPress-tailored performance and in-house developed WordPress management tools.Website BuilderBuild your dream website without any web development knowledge.Try ICDSoft risk-free with a 100-day money-back guarantee.
ICDSoft (icdsoft.com) has 746 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
746 approved reviews, newest moderated first
Whenever I need support for my website, ICDSoft delivers and usually within minutes! They just did it again and in the process, saved my several hundred dollars!
By John S.
Excellent service and customer support. Customer support does not get any better than this, trust me. I have been their customer for 10+ years, they respond in minutes with a solution. Real people, not chatbots.
By Gökhan B.
I have been with ICDSoft for over 10 years. Their hosting and pricing are only outshined by their support. Wow, I wish all companies I dealt with can have this level of support. I cannot say enough good things about ICDSoft.
By Marius S.
One thing that I really appreciate the support I get is the patience and persistence. Despite my lack of knowledge or understanding or use of terminology, the support team never made me feel like a dummy. They walked me through all the steps I need to take to resolve whatever issues, and most of the time, things get resolved.
By Ros
I can't rave enough about the support I receive from the SureSupport team. They have saved the day for me so many times I don't think I can ever say thank you enough. Hands down, best hosting company I've ever worked with! Thank you, thank you, thank you!!!
By CMS W.
I have purchased a new VPN service and have been guided in a formidable way. Customer service is amazing. I'm working with ICDSoft from 2006 and they have an excellent service record with me and with my clients and friends to whom I have recommended them. I'm very grateful to them. Thank ICDsoft! Excellent work! Best regards. José Henríquez.
By José H.
I was a relatively early customer of ICDSoft. From the start I was impressed by their ease of operation, useful high-powered features, (and as you can read elsewhere) their outstanding service. ICDSoft is not the cheapest hosting service out there -- I still check market prices with each renewal. But they continue to provide the high value I seek, and total peace of mind.
By JB
ICDSoft has the best support I have ever experienced. The support tickets are answered in a timely manner, and the support operators are knowledgable and helpful, and come with real solutions. Thank you. I recommend this hosting company to all my friends.
By Lydia D.