Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
746 reviews
ICDSoftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started all the way back in 2001 with the sole purpose of delivering exceptional services to our clients. No matter if you are just starting your online presence, or you are an experienced web veteran, we are here for you. Our clients are our biggest asset, so we take great care of them. To provide you with an exceptional service, we employ the best professionals, use the latest hardware, and all core systems are under our control. This gives us unmatched flexibility to cater to the specific needs of our clients. This is what makes ICDSoft a unique web hosting company, and we believe it is the best way to guarantee service quality and client satisfaction.We manage our own servers at three data centers around the globe, and we help clients from over 140 countries with their online success.Why ICDSoft?Get faster website speed and consistent reliability delivered through a hosting setup engineered for optimal performance, security, and stability. Count on our team of highly experienced and motivated experts to always quickly assist you with any questions you may have. Look no further for a highly dependable and reliable partner for your hosting experience.With each hosting account you get: Extremely fast and secure hosting environment 24/7 expert support by seasoned professionals 100-day money-back guarantee Increasing discounts for new orders AND renewals Free professional email service Free daily backups Free SSL certificates Free in-house control panel software Free site migration from another host Free social media backup serviceServicesWeb HostingTake advantage of our extremely fast and secure hosting environment to ensure your website's success.WordPress HostingExperts agree that ICDSoft is a top-tier WordPress host thanks to our WordPress-tailored performance and in-house developed WordPress management tools.Website BuilderBuild your dream website without any web development knowledge.Try ICDSoft risk-free with a 100-day money-back guarantee.
ICDSoft (icdsoft.com) has 746 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
746 approved reviews, newest moderated first
I've been an ICDSoft customer for nearly two decades and regularly recommend them to friends and colleagues. Tech support has always been very responsive and the domain and hosting services are reliable.
By Tiffany H.
I've had an ICDSoft "Business" hosting plan for fifteen years! I use it for my personal mail and website. I'm also an IT professional who has been building out and maintaining other people's mail and web services for 25 years. Most recently I've been building stuff in the cloud over at the Big Bookstore. So, if I can do this stuff myself, why would I rely on ICDSoft for all of these years for my personal hosting needs? The answer is only partly their excellent reliability (I can't remember ever having an outage of any substantial duration); it's mostly their SureSupport staff. They are fantastic. I've only had to work with them five or six times in fifteen years (remember, reliability), but every time I have, they have been quick in responding and professional. The folks on the other end of the ticketing system know what they are doing -- and a few times they've helped me know what _I'm_ supposed to be doing! That's why I stick around and why I plan to continue sticking around as long as they'll have me.
By Jason A.
I have been using ICDSoft's hosting services for over 10 years and have been extremely happy with them. the recent changes they have mde to their plans are superb and now offer a significant amount more for their economy plans so it makes their prices even more competitive. ICDSoft's services in quality and price have no comparison compared to Crazy Domains or GoDaddy for the Australian market. The fact that their plans offer hosting AND email is the clincher for me. Plus they offer FREE SSL certificates - another thing you have ti pay extra for with Crazy Domains and GoDaddy. Their support team are 24/7 and usually answer a ticket or email query within seconds! I cannot fault them for the top shelf support. They have gone out of their way to help me many times in the past. I highly recommend using them. Island Computers Cowes, Australia.
By Island C.
The ICDSoft support staff is excellent. The are always quick and clear and do not use a lot of tech jargon so it is easy to follow their instructions.
By Eric H.
Best company service ticket system ever. they do it right.
By Darrell S.
the CS are real technical guys, very helpful in various issue, can always answer our question
By Brian H.
I've had multiple websites hosted with ICDSoft for a number of years. They have excellent customer support and are very good value. Customer support responds almost immediately when you post a ticket and uniformly provides good resolution. I highly recommend.
By Genie H.
ICDSoft wins the day. Again and again, With so many service providers in the industry (Go-Daddy, etc) I have stayed with ICDSoft going on two decades. Think for a moment what that means. The support I get from ICDSoft saves time, saves money, reduces stress and anxiety. I.e they are invaluable.
By Kubanai K.
