I ordered fromHPMS on April 27
I ordered fromHPMS on April 27. My package was shipped the same day. Its now June 7 and I still have not received it. Won't be ordering from them again.
By Holly L.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
475 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1988, HPMS Inc. has been a respected provider for the therapeutic, rehabilitative, and medical care needs of medical professionals and patients. HPMS offers high-quality, brand-name equipment at deeply discounted prices.
HPMS Inc. dba The Therapy Connection (hpms.com) has 475 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
475 approved reviews, newest moderated first
I ordered fromHPMS on April 27. My package was shipped the same day. Its now June 7 and I still have not received it. Won't be ordering from them again.
By Holly L.
Good quality, useful size
By Kyle P.
I’ve been a long time customer of HPMS and always receive my order promptly with no issues whatsoever. Very happy with their service.
By J M.
I received the wrong silicone bunion gel, but HPMS said that they would send the correct tailor's bunion shield.
By Marilyn T.
My thumb brace arrived so quickly! It fits great & it was very helpful to use the online measuring guide.
By Lynn P.
HPMS sent me the exact thumb braces I needed. They were not listed properly on Amazon and I could not get them there. Amazon would not assist me in getting them.
By Jane
The hand brace is very helpful but it is somewhat abrasive to my skin.
By Judith M.
Needed some exercise bands like the ones I used at Physical Therapy. Use them on a regular basis for shoulders. Wore out the original ones and was able to get exact bands as pieces not having to purchase a whole roll. They should last me 2 years.
By Joseph M.