Houseplans.comReviews of houseplans.com

Response from Houseplans.com· Aug 17, 2026

Hi Stephen, it’s wonderful to hear that Stacey made the modification process such a positive experience! We’re glad she was accommodating and pleasant to work with throughout all the changes. We appreciate you taking the time to share your experience, and we’ll be sure to pass along your kind words to Stacey. Wishing you all the best with your project!

Response from Houseplans.com· Aug 12, 2026

Hi Douglas — we’re sorry for any confusion. We did attempt to reach you by phone and left a voicemail with instructions for accessing your plan. Your plan file is available through the Hightail portal. You’ll need to log in using the access code that was given to you along with your plans. Download the plan file. Once downloaded, you’ll be able to save it and send the file directly to your builder. If you have any trouble accessing or downloading the file, please reach back out to our customer service team and we’ll be happy to help. We want to make sure you’re able to access the plans you purchased.

Response from Houseplans.com· Aug 10, 2026

Thank you for this great review Robert! We love hearing that you are happy and that you found our team prompt. We appreciate you sharing your experience.

Response from Houseplans.com· Aug 10, 2026

Hello Harry and thank you for this kind review! We are happy that we could help and you had a good experience working with our team. Good luck with your new home.

Response from Houseplans.com· Aug 5, 2026

Hi Shawn, thank you for your thoughtful feedback. We appreciate your suggestions regarding a window and door schedule, as well as a basic floor plan with room dimensions. Feedback like yours helps us better understand what our customers find valuable, and we'll be sure to share your comments with our team for consideration.

Response from Houseplans.com· Aug 5, 2026

Hi Darryl, thank you for your review! We're glad to hear you found our team helpful. We appreciate your business and wish you all the best with your project!

Response from Houseplans.com· Aug 5, 2026

Hi Tom, thank you for your kind review! We're so glad Stacey provided excellent, prompt service. We appreciate you taking the time to share your experience on and thank you for choosing us!

Response from Houseplans.com· Aug 4, 2026

Hi Sharon, your kind words truly mean a lot to us! We're thrilled to hear Michelle provided such helpful, patient, and knowledgeable service and went the extra mile to assist you. Thank you for taking the time to share your experience. Reviews like yours make our day!