Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
HoufySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Houfy is the largest vacation rentals direct booking marketplace for rental property types such as homes, condos, cabins, apartments and rooms all over the world. The Houfy community offers more than 87,000 vacation rentals with no booking or service fees. Guests and hosts save money by booking vacation homes directly on Houfy. Easily search for a Houfy property and book your next condo, cabin, or house directly with a Houfy host anywhere in the world.Our mission is to empower everyone to book direct and save on service fees.We designed Houfy with hosts for hosts to be a true digital market place, not a middle man!
Houfy (houfy.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
662 approved reviews, newest moderated first
Houfy was easy to use and professional. Listing my home was simple, and I had no trouble handling a direct booking. A great platform for connecting with guests!
By Marcus
Response from Houfy· Apr 2, 2025
Thank you for the review! Glad to hear listing was easy and your booking went smoothly — that’s exactly what we’re aiming for. We appreciate you being part of Houfy!
Overall very easy to navigate, and easy to use.
By Bret
Response from Houfy· Mar 28, 2025
Thanks Bret
Great that there is now a company that doesn’t rip off the client and also customer. An improvement I would suggest is security for the customer and what to do if any problems. This was the thing that scared me using this site however knew I was protected by the card. Apart from that excellent site
By Dwayne P.
Response from Houfy· Mar 28, 2025
Thanks for the amazing review! That’s exactly what we’re working toward — fair, honest bookings directly between people, without the middleman taking a cut. We completely understand the concern around security and are actively exploring ways to strengthen trust and safety while still keeping things direct and transparent. Appreciate the feedback — and your support!
As a host, Houfy has been a blessing. Having a platform that has a lot of capabilities, pretty straightforward to setup, and covers all the key needs for STR hosts.
By Darrin
Response from Houfy· Mar 28, 2025
Thanks so much for the great review! Glad to hear Houfy’s been working well for you and hitting the key needs. Appreciate you being part of the community!
There is no customer support phone number available is the downside. When dealing with future guests, on demand person support would be helpful. Easy enough to navigate.
By Ria
I found that the communication was prompt, on point and easy to understand. The entire process was easy.
By Carla
Response from Houfy· Mar 11, 2025
Thank you Carla.
Great platform for connecting hosts directly with their existing guests.
By Tav
Response from Houfy· Mar 10, 2025
Thanks Tav.
User friendly.
By Radar
