Amy my host was excellent
Amy my host was excellent. Cannot say enough.
By Kelly
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Houfy is the largest vacation rentals direct booking marketplace for rental property types such as homes, condos, cabins, apartments and rooms all over the world. The Houfy community offers more than 87,000 vacation rentals with no booking or service fees. Guests and hosts save money by booking vacation homes directly on Houfy. Easily search for a Houfy property and book your next condo, cabin, or house directly with a Houfy host anywhere in the world.Our mission is to empower everyone to book direct and save on service fees.We designed Houfy with hosts for hosts to be a true digital market place, not a middle man!
Houfy (houfy.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
662 approved reviews, newest moderated first
Amy my host was excellent. Cannot say enough.
By Kelly
The booking of the property and payments were perfect. I gave you one star several days ago because the idiots asking for this survey won't go away. I'm getting three emails a day. Six freakin' days of emails is enough to make a person go elsewhere. Get it together!
By Hank
Response from Houfy· Apr 2, 2025
Hi Hank, Sorry about the email overload — there was a technical glitch with Trustpilot that caused this, but we’ve since resolved it. We completely understand how frustrating that must’ve been; no one likes getting bombarded. That said, we’re really glad to hear the booking and payment experience went smoothly. Thanks for your feedback — and again, sorry for the hassle.
So far very happy with the platform. It was easy to use, customer service responded quickly to my one issue while setting up my website. I already got my first booking.
By Myrtlewood R.
Response from Houfy· Apr 2, 2025
Love hearing this! Glad the setup went smoothly — and congrats on your first booking!
Easy platform to use, and simple booking process and payout.
By Adam
Response from Houfy· Apr 2, 2025
Glad to hear the platform and booking flow felt easy — that’s exactly what we’re aiming for.
I like Houfy but they keep sending rate your experiences even after reviewing
By Paul
Response from Houfy· Apr 2, 2025
Thanks for the feedback — and sorry about the repeat review requests! This was due to a glitch with Trustpilot, which we've now fixed. Glad to hear you're liking Houfy otherwise.
Seamless process. Calendar sync works fine. Payment process is automatic.
By Barry
Response from Houfy· Apr 2, 2025
Awesome to hear everything ran smoothly. Thanks for the great review!
Booking our rental and communicating with our host was easy with Houfy. All went smoothly and we saved money, too!
By Catherine
Response from Houfy· Apr 2, 2025
That’s great to hear! Smooth experience and savings — exactly what we’re all about.
Easy to use and no extra fees for my renters. Win Win
By Roberta
Response from Houfy· Apr 2, 2025
Love to hear it — simple and fair is the goal! Thanks for being part of Houfy.