The chat support is excellent
The chat support is excellent and very quick to respond. My FreePBX server is now up and ready to be configured. I wish the VM could be set up a bit quicker, but I'm just glad that it's working.
By Justin N.
Saturday, November 7, 2026 · Customer reviews of US businesses

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720 reviews
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Hostwinds specializes in web hosting and cloud services. Since 2010, our commitment has provided great hosting options at an affordable price around the globe. Additionally unmatched by our fantastic 24/7 support team and 99.9999% uptime guarantee. We consider our customer's family and provide them with all the excellent hosting services they deserve.
Hostwinds (hostwinds.com) has 720 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 444 reviews with 5 stars · Clear filters
The chat support is excellent and very quick to respond. My FreePBX server is now up and ready to be configured. I wish the VM could be set up a bit quicker, but I'm just glad that it's working.
By Justin N.
Amazing webhost, great support, affordable prices and just one of the best services around, they always make sure you're valued as you are their first prioritize, i feel like an high end vip client when i open support ticket and/or live chat, There is no words that can describe how amazing they are, if you're not a customer, look no futher, you won't regret getting an service from Hostwinds Alex. P is one amazing support and an amazing person with a huge heart that cares for each one. <3
By Nite V.
Good and prompt service
By NITIN K.
I have a very good experience with their support. They are quick and helpful 24/7.
By Mark
Hostwinds is my go to for all my services, I find the products and pricing well within reasonable. The customer service is exceptional. I couldn’t expect better!
By Loren
Solid service, friendly user interface, server was up and running extremely quickly. Competitive and no- contract pricing is a huge plus.
By Luke J.
Great People
By Wyatt H.
Hostwind's customer service is exceptional. They're always available on the live chat, I never have to wait to speak to anyone, they raise tickets on my behalf and respond to emails. It's shocking to actually find a company who is available to talk to. Highly recommended.
By Sally