Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
65 reviews
HosthubSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hosthub is a vacation rental Property Management Platform that helps property owners & managers manage their properties on multiple channels like Airbnb, Vrbo, and Booking.com. Hosthub has everything you need to manage your properties effortlessly and reliably to increase your revenue, improve your operations, and save time and money.Hosthub provides an all-in-one solution that includes:- Availability & Rate Sync- Expense Management- Automated Messaging- Unified Inbox with AI assistant- Reports & Charts- Team Management- 30+ Integrations
Hosthub (hosthub.com) has 65 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
65 approved reviews, newest moderated first
Great platform. Very well done and intuitive UI. But above all they have the best customer support I have ever seen. Fast, real humans answering within 5 minutes. Always finding the solution to your problems. They should be taken as an exemple of best customer service.
By Pierre
Response from Hosthub· Aug 28, 2024
Thank you for your great review! We're glad you enjoy the platform and appreciate our customer support. Your feedback means a lot to us!
I truly had the best online chat customer support experience today with HostHub that I've ever had before with any tech platform. I am extremely impressed that at 8PM there was a real human who walked me through step by step adding a listing and integrating with Pricelabs. She was kind, funny, friendly, informed and was the perfect solution to my problems. Thank you!
By Sarah G.
Response from Hosthub· Jan 11, 2024
Thank you so much Sarah for taking the time to share your wonderful experience with our online chat support. We are thrilled to hear that you had such a positive interaction with our team. We look forward to continuing to serve you with excellence. Best regards, Hosthub
I have used HostHub for approx 5 years and I cannot fault the product. Plus the staff are extremely helpful and always available to patiently guide me through processes I’m not familiar with. Cannot recommend highly enough.
By Pearl W.
Response from Hosthub· Jan 4, 2024
Thank you so much Pearl for your wonderful review and for being a loyal user of Hosthub for the past 5 years! We are thrilled to hear that our product has met your expectations and that our team has been able to assist you effectively.
I reviewed most of the major short term rental apps. Hosthub, Hospitable and IGMS were the top three choices. Hospitable was too pricey. The IGMS app didn't work on my phone. Hosthub staff helped to setup which is great. The Android app and website work as advertised. Best of all Hosthub is reasonably priced.
By Gerry
Response from Hosthub· Jul 6, 2023
Thank you Gerry for your amazing feedback and for choosing Hosthub.
once again, prompt assistance and issue (question) was answered.
By Bowe P.
Response from Hosthub· Jul 6, 2023
Thank you, Bowe for sharing your positive experience with Hosthub.
It just runs quietly in the background and gives you all the data you need. If there is question, they answer very quickly and resolve whatever is needed. We have been customers for almost five years now and wouldn't have it any other way.
By Ian A.
Response from Hosthub· Jul 6, 2023
Thank you Ian so much for taking the time to share your positive experience with Hosthub. We are thrilled to know that our platform has been meeting your needs and expectations for almost five years now.
This client manager is the best I used. The customer support is superb. Thank you!!!
By Haris S.
Response from Hosthub· Jul 6, 2023
Thank you, Haris for your awesome review! Your feedback it's much appreciated!
My experience with HostHub has been a revelation, it's like having a dedicated team on standby to manage my properties. Each query, concern, or issue I've faced has been swiftly addressed, outperforming all expectations. An instance that truly stands out was when I wanted to integrate a very niche and proprietary Short Term Rental (STR) platform with HostHub. This platform was not supported for integration as standard. However, with a single outreach message to my HostHub team, they had a custom API integrated and up and running in just a few days. It would have been simple for them to say, "Sorry, we don't support that platform", but they rose to the challenge instead. Having worked in and with the service industry for many years, I can vouch for the qualities that set HostHub apart. It's not just a Property Management System (PMS), it's like having an additional member on your team. But the benefits of HostHub don't stop at stellar support. I'm continually impressed by their commitment to progress. Feature requests and bug reports are treated seriously, with each system update being rigorously tested before roll-out. In summary, for those seeking a top-tier PMS solution, you'd be hard-pressed to find anything better than HostHub.
By Angelique “Sporadic” S.
Response from Hosthub· Jul 5, 2023
Thank you so much for taking the time to share your wonderful experience with Hosthub. Our team strives to go above and beyond for our users, so your feedback truly made our day!
