HosthubReviews of hosthub.com

FAST RESPONSE PROFFESIONALS

Great team support! They answer fast and open to solve many issues on line with an amazing live chat support team.

Today I was having an issue logging in and contact costumer service chat. I was chatting with a lady named Olga. This was by far the worst costumer service experience of my life! She was rude, could barely write in English. I kept telling her my situation and she kept writing the same message except this time in capital letters. I asked her why she was yelling at me and she said because you are not listening. What? That was so crazy! Then for the last time I explained to her again and told her you are not paying attention to what I'm telling you. She then listened and helped me. I complained about her to Hosthub and they told me she is a wonderful customer service. Completely disregard what happened. Later I got an email from her saying I'm not so bad after all. This was scary. It was so bad that sounded like I was being pranked. Stay away from them!!!!!

I had the most amazing expereince in HostHub today. Rozanne was literally the best support that I have ever had. I was having a lot of trouble ith another software but she stayed with me until I got my account set up she even helped above and beyond.. Great Job Rozanne

Janice was Awesome. She provided clearly understood instruction on my questions & concerns. Was very patient & uplifting during our interaction. Very welcoming & customer focused in resolving my issues. Thank you, so very much for your professional interaction . . . Bill Tucker

Really terrible, even the chat service. They suggest a 3 minute wait but there is often NO response. I am on a trial membership, have not liked the service and have been trying to cancel the trial before the remaining days run out. No response to chat messages, emails or phone calls. Really awful.

Even though I have canceled the account hosthub continued to charge from my credit card. They didn`t respond my claims, really bad and unprofessional.

Great company highly recommended them, their customer support is top notch