Jessica was very patient and…
Jessica was very patient and informative. Very pleased so far
By CF
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
572 reviews
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Horizon Trust Company is a custodian that offers IRA custodial services for clients looking to self direct their Individual Retirement Account (IRA). Horizon Trust provides education on self directing and custodial services to investors interested in diversifying their tax-sheltered portfolios beyond the limited options of publicly-traded investment products.
Horizon Trust (horizontrust.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
572 approved reviews, newest moderated first
Jessica was very patient and informative. Very pleased so far
By CF
Thank you for an excellent meeting today with Celeste! She reached out to me to see how things were coming along and we will connect again soon!
By Cheryl C.
Celeste was knowledgable, friendly - so helpful and with such a great attitude!
By Jeana
It was a pleasure to work with Jessica! She helped me set up my SDIRA and made the process relatively simple. She answered all my questions with kindness and respect.
By Kendis L.
Cheyenne was excellent and thorough in her response and service.
By Michelle M.
Everyone I speak with is always an active listener and helps me as appropriate.
By Tiffany L.
Horizon Trust is always helpful, friendly, and patient. I’m grateful for their services.
By kath V.
Mercie was knowledgeable and patient. She followed up and asked all of the questions to help with my 401K rollover from old account
By AM