Good customer support
Good customer support
By Eduard M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
570 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
honiture.com is listed under Appliances & Electronics.
honiture.com (honiture.com) has 570 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
570 approved reviews, newest moderated first
Good customer support
By Eduard M.
Very communicative and responsive seller. Worked with me on a reasonable resolution to a replacement part issue for my vacuum cleaner. Will do business with again!
By Clarence
Great vacuum cleaner shows charge left on battery life. Can’t fault the suction had a cyclone hand held from a leading cordless vac company this just walks it for power and gadgets. Simple we love it
By Ahrif M.
Responsible
By Zuleicka V.
Service client à l'écoute en cas d'erreur. Très bon produit. Je recommande
By Chrys S.
Excellent choice, highly recommended! I have been using the Honiture S12 vacuum cleaner for almost a year now and I am absolutely delighted with it. Its performance remains as excellent as day one, it is very practical to use, and it has made daily house cleaning incredibly easy. Definitely worth every penny!
By george K.
Do not trust this company or their fake ratings. I bought a replacement water tank for my Honiture robot, and it arrived completely dead and defective. When I demanded a replacement, customer service tried to bribe me, explicitly stating they would only ship it out immediately if I left them a 5-star review. It was a blatant trap. Weeks have passed, and they have completely ghosted me on the replacement part I paid for. Every single time I complain, they send the same generic, worthless automated emails promising a tracking number that never actually exists. They are actively manipulating their scores with fake promises and stealing people's money. Avoid them like the plague!
By Paola M.
At first I was a little worried about how it would work before buying but Robot is working great and very good quality with great price. Also great customer service. I highly recommend this robot cleaner. You will be amazed.
By JAE J.