Great People - Great Bank
People who understand your needs and find a way to make it happen! Best Banking Institution I have ever worked with!!
By RANDALL
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
174 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Heritage South, “We Help When Others Won’t” is not just another marketing slogan we came up with; it’s what our members tell us we do every day. We have story after story about how we’ve done that for other members. We hope you’ll be able to add to those stories as you experience the Heritage South difference! Our membership is open to anyone who lives, works, worships, or attends school in Bedford, Marshall, Rutherford, Cannon, or Maury counties or the cities of Tullahoma, Manchester, Winchester, Decherd, or Fayetteville.
Heritage South Community Credit Union (heritagesouth.org) has 174 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
174 approved reviews, newest moderated first
People who understand your needs and find a way to make it happen! Best Banking Institution I have ever worked with!!
By RANDALL
Staff are always friendly and don't mind helping
By STANLEY
Everyone there is 100%. Amanda is the GREATEST.
By JIMMY
Great group of friendly people are always there for me.
By Linda
It’s the only place to do your banking business.
By Ricky W.
Everyone is so nice and helpful. It is just so easy to bank there. Great service.
By KRISTY
Always prompt and responsive
By Doug
Closed one branch 8 months ago. Lost relationship with personnel at 2nd branch as none of personnel are at 2nd branch. Staff at 2nd branch have been rude 2 x in last 3 months.
By CHARLES