I've been a customer for 25+ years
I've been a customer for 25+ years, I've never had a bad experience. Great customer service!
By KARLA
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
174 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Heritage South, “We Help When Others Won’t” is not just another marketing slogan we came up with; it’s what our members tell us we do every day. We have story after story about how we’ve done that for other members. We hope you’ll be able to add to those stories as you experience the Heritage South difference! Our membership is open to anyone who lives, works, worships, or attends school in Bedford, Marshall, Rutherford, Cannon, or Maury counties or the cities of Tullahoma, Manchester, Winchester, Decherd, or Fayetteville.
Heritage South Community Credit Union (heritagesouth.org) has 174 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
174 approved reviews, newest moderated first
I've been a customer for 25+ years, I've never had a bad experience. Great customer service!
By KARLA
Never had anything or problem with the Heritage South Community Credit Union. Thanks.
By KEOMANY
Nice job The staff and customer service is amazing. Always a pleasure to go in to see a smiling face.
By Janet H.
Customer service and staff are always helpful in explaining rates, loan options, and savings options. They try to get young people involved in money matters at a early age to insure they develop common sense banking practices. At Heritage South, employees know you by name and treat you with respect.
By CATHY
Down to earth, communicative and supportive.
By DAVE
Always been helpful for anything I've needed
By DONNA
Honest, helpful people. REAL people.
By FRANCES
Been a member since I was 18 I wouldnt go anywhere else I’ve always been very happy with Heritage!
By KIMBERLY