Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
174 reviews
Heritage South Community Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Heritage South, “We Help When Others Won’t” is not just another marketing slogan we came up with; it’s what our members tell us we do every day. We have story after story about how we’ve done that for other members. We hope you’ll be able to add to those stories as you experience the Heritage South difference! Our membership is open to anyone who lives, works, worships, or attends school in Bedford, Marshall, Rutherford, Cannon, or Maury counties or the cities of Tullahoma, Manchester, Winchester, Decherd, or Fayetteville.
Heritage South Community Credit Union (heritagesouth.org) has 174 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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My 16 year old son had an account with heritage south. He started his first job at a local family restaurant ans his paycheck bounced. He had the amount withdrawn and heritage south proceeded to charge my son TWO nsf fees because the the check bounced. I asked them to fix it due to it not being his fault and him also being 16 years old, they refused so I closed their accounts. I have never seen a bank so quick to take a child's money.
By Justine C.
I have never been able to get anything done. I tried to setup direct deposits from my paycheck into my account to build retirement. Couldn't do it. Then I got fed up and wanted to just close my account and withdraw my funds. Couldn't do it. Not sure what use this account actually holds...Now I just tried to write this review for issues I have had over the years, and it says I can't unless I make the date within 12 months. So I did.
By DOUG
