I have always received exceptional…
I have always received exceptional customer service.
By ERIC
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
174 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Heritage South, “We Help When Others Won’t” is not just another marketing slogan we came up with; it’s what our members tell us we do every day. We have story after story about how we’ve done that for other members. We hope you’ll be able to add to those stories as you experience the Heritage South difference! Our membership is open to anyone who lives, works, worships, or attends school in Bedford, Marshall, Rutherford, Cannon, or Maury counties or the cities of Tullahoma, Manchester, Winchester, Decherd, or Fayetteville.
Heritage South Community Credit Union (heritagesouth.org) has 174 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
174 approved reviews, newest moderated first
I have always received exceptional customer service.
By ERIC
I love Heritage! Always great to work with
By MARILYN
I have been banking with Heritage since it was EPCO and have never had any issues. The employees are all extra friendly and take care of any needs that I have in a timely manner. I always enjoy our breakfast each year. Very informative and a lot of fun, food and fellowship. I love, We Help When Others Won't.
By wanda H.
Great place to bank.
By DEMARIO
Never have any issues. So far everything great. Thank you
By TRACIE
When I have a problem or don’t understand something going on with it you all take time to help me figure it out.
By CONNIE C.
I can call and have money transfered without any trouble I was able to buy my car with cash yesterday with out a problem I also got to ask them the value of it before I bought it and they were totally in line with the dealership on pricing and what my old one was worth This was such a blessing and peace of mind I wasn't getting ripped off by the dealer. The only bank I will ever have believe me You do not get thiskind of service at any other Ihave every had seriously
By FREIDA
I have been a member since 1978, when it was EPCO Credit Union. My experiences have always been above and beyond by all team members.
By PATRICIA