They help when others won’t
Heritage South is wonderful! Their online banking and mobile app are both easy to use and have tons of features. They truly help when others won’t.
By W. J.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
174 reviews
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At Heritage South, “We Help When Others Won’t” is not just another marketing slogan we came up with; it’s what our members tell us we do every day. We have story after story about how we’ve done that for other members. We hope you’ll be able to add to those stories as you experience the Heritage South difference! Our membership is open to anyone who lives, works, worships, or attends school in Bedford, Marshall, Rutherford, Cannon, or Maury counties or the cities of Tullahoma, Manchester, Winchester, Decherd, or Fayetteville.
Heritage South Community Credit Union (heritagesouth.org) has 174 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
174 approved reviews, newest moderated first
Heritage South is wonderful! Their online banking and mobile app are both easy to use and have tons of features. They truly help when others won’t.
By W. J.
Working with Tasha was a pleasure from start to finish. I was educated on a few topics and would not hesitate to consult with her again.To sum it up she listened to what we wanted to do and she made it happen....Tasha, thank you and if we have a need in the future we will be giving you a call
By RICKY H.
I have never been able to get anything done. I tried to setup direct deposits from my paycheck into my account to build retirement. Couldn't do it. Then I got fed up and wanted to just close my account and withdraw my funds. Couldn't do it. Not sure what use this account actually holds...Now I just tried to write this review for issues I have had over the years, and it says I can't unless I make the date within 12 months. So I did.
By DOUG
I love how you are always there when I need you. And everyone are wonderful people to deal with thank you all.
By ANGELA
Very helpful and friendly
By CAROLYN
Staff was quick to recognize me and asked if they could help, connected with the proper service I needed. The loan staff was friendly and was able to assess my needs.She gave me the options, explained them and assisted me in completing the best one. Your staff are always friendly, courteous and efficient for me.
By MARY
Always so nice and polite!
By SHERRY
Wellthe help with fraud and help build credit. Very friendly service
By LUCINDA