Quick service
Quick service. Everything was good
By Joann
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Quick service. Everything was good
By Joann
Your tranquility overnight depends are great! They hold a lot.
By Michele
You've changed the Butterfly product I have used for years and I'm not happy about it. The cotton batting used in the product is now so soft that the adhesive pulls away from it when removing the patch and doesn't allow reattaching. Why did you have to mess with a good product? Also, since I'm already complaining, I used to get a small box from Butterfly without an additional charge. Now I get my usual shipment, three boxes of Butterfly patches, in a bigger box with additional junk I have no interest in---and you're charging me more money for including the junk I don't want! I'll be looking for a replacement product, I promise!
By Unhappy
Response from HDIS· Jan 13, 2020
Hello, thank you for your feedback. We are sorry to hear about your experience with the Butterfly product. We do not manufacture the product, but we will surely pass along your feedback. If you require special handling on any of your deliveries, or would like to have any materials excluded from your shipments, please contact us at 1-800-269-4663 or email us at [email protected]. One of our Customer Care Representatives will get that noted on your account. -HDIS
I love the quality & convenience!
By Yvonne
Prompt service and replies
By Beverly A.
My Mom was very pleased with the items I ordered for her.
By Barbara ( Willie A. Griffin’s ) D.
It was quick and easy.
By Roseann
The service and the pricing was great. The size was a bit off but this was my first order.
By Thomas