Incontinence Reusable Underwear
My order arrived in a timely fashion. It was filled accurately and my mother loves the Reassure wipes you also sent.
By Mariann
Response from HDIS· Apr 3, 2015
Thank you for your feedback. We appreciate your business!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
My order arrived in a timely fashion. It was filled accurately and my mother loves the Reassure wipes you also sent.
By Mariann
Response from HDIS· Apr 3, 2015
Thank you for your feedback. We appreciate your business!
They listen and make suggestions. They really make you feel like they care.
By Earl
Response from HDIS· Apr 3, 2015
Thank you for your feedback! We appreciate your business.
The order NEVER ARRIVED. I WANT A REFUND
By Eileen S.
Response from HDIS· Apr 3, 2015
Thank you for your feedback. We are so sorry that your order was not received. Per your conversation with Michelle at HDIS, it is my understanding that the situation has been resolved. You should be receiving a partial shipment today and the reminder of your shipment is on the way. Please contact Michelle if you have any questions or concerns at 1-800-269-4663. If we have been able to handle this situation to your satisfaction, please take this opportunity to reevaluate your rating of HDIS and update the Star status.
I order supplies for my mother in law in my father in law's name. Ordering online is easy and quick and the supplies ship very quickly. Order arrives timely and is left where I request so my elderly inlaws can bring it into the house without any inconvenience. I have utilized the live online customer service and found the rep to be kind, knowledgeable and helpful. My inlaws are advanced in age and they would not be able to order the supplies online themselves. However I do believe if they had to call and order over the phone, they would have the same good experience.
By Kathy
Response from HDIS· Apr 3, 2015
Thank you for your feedback! We appreciate your business.
Great quality, speedy delivery and it was very appreciated. I intend to order again.
By Lisa
Response from HDIS· Apr 3, 2015
Thank you for your feedback! We appreciate your business.
I ordered a sample of pads and they were sent out right away- they were heavier than what I need so I will reorder the light protection ones and see how they work for me. It is great to be get an assortment of products to try without having to buy them all.
By Doreene
Response from HDIS· Apr 3, 2015
Thank you for your feedback! We appreciate your business.
I came accross this site while trying to find a sample pack of diapers to see which one I would like best. No site even cane close to offering what HDIS offered. I received an order of over 12 different kinds of diapers. The shipment arrived on time and there was tons of extra stuff inside to help guide my descision. And it was incredibly cheap too! I never would have know that Molicare Premium Super beiefs would be the best for me. Thank you
By Koivu
Response from HDIS· Apr 3, 2015
Thank you for your feedback! We appreciate your business.
HDIS has been a great company with which to do business. The ordering process online is simple and easy to understand, the checkout is just as easy as choosing a payment preference then press PURCHASE. I like having the FedEx/USPS tracking service available online. The catalogs enclosed are usually passed along to friends.
By Marianne
Response from HDIS· Apr 3, 2015
Thank you for your feedback! We appreciate your business.